Job Description
Job Description
Join Evara Health—Driven by Purpose, Powered by People.
Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.
Build a career that goes beyond a job—it changes lives.
About This Role:
- Patient Chart Management: Create, update, and maintain patient records, including immunizations, imaging, clinical documents, and alerts/notes.
- Medical Records Requests: Process and respond to requests from patients, providers, and clinics using appropriate tools and protocols (e.g., RightFax).
- Document Retrieval Support: Assist callers and retrieval services (CIOX, AB Retrieval, legal offices) by searching and providing available records.
- Patient Communication & Scheduling: Answer incoming patient calls to schedule appointments, provide Patient Portal support, and coordinate with clinical teams as needed.
- Customer Service: Identify patient/provider record needs, communicate expected turnaround times, and address any barriers to completing requests.
Why You'll Love Working Here:
- Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
- Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health.
- Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.
Education and Experience
- High School Diploma required; college degree preferred
- Minimum 1 year of experience with medical records
Culture and Benefits:
What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as:
- Generous Time Off: 15 days of paid time off with an option to cash out unused day
- Holidays: 10 paid holidays and an additional day off for your birthday.
- Wellness Perks: Enjoy a free gym membership to support your health and fitness goals.
- Retirement Planning: 403(b) with 2% employer contribution up to 4% match
- Continuing Education: Tuition reimbursement eligibility which includes $1,500 per year.
- Comprehensive Insurance Plans: Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
- Employee Assistance Program (EAP): Confidential counseling, legal & financial advice through EAP
At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most.