Job Description
Job Description
Medical Receptionist
Location: Optum West Colonial – 7242 W Colonial Dr., Orlando, FL 32818
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Salary: $19/Hour Weekly Pay
Dress Code: Scrubs
Interview Format: In-person
About the Role:
We are seeking a professional and detail-oriented Medical Receptionist to join our team. This position plays a key role in ensuring smooth daily operations at the front desk by greeting patients, answering calls, scheduling appointments, processing payments, and assisting with clerical duties.
Responsibilities:
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Greet patients and provide excellent customer service.
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Answer and route incoming calls promptly and courteously.
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Schedule and confirm patient appointments.
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Balance daily collections and process payments.
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Address routine inquiries and forward non-routine requests as appropriate.
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Perform general clerical duties as assigned.
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Assist with inventory and maintenance of office supplies.
What We're Looking For:
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Prior medical office experience preferred, but not required.
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Strong communication and customer service skills.
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Ability to multitask in a fast-paced environment.
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Excellent organizational and clerical skills.
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Professional telephone etiquette.
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Ability to follow directions and work with general guidance.
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Fluent in reading, writing, and speaking English.
Our Team:
You'll be part of a supportive clinic team that includes 3 providers, a Center Administrator, 2 Care Coordinators, 2 Medical Assistants, a soon-to-be Care Manager, a Clinic Nurse, and a Regional Manager, with additional roles to be filled.