Dental Receptionist - Front Office Admin

Job Description

Job Description

40hr Work Week: Monday 10:00am-2:00pm, Tuesday, Wednesday, Thursday, and Friday from 7:45am-5:45pm.

At Winter Springs Dentistry, we strive to provide the best patient experience while maintaining a positive and fun work environment.

As Front Office Admin, your primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements and coordination of appointments. Essential Duties and Responsibilities include the following:

· Schedule patient initial patient appointments, recalls, and treatment appointments. Reschedule patients that miss their appointment and call patients that have not completed treatment.

· Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.

· Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.

· Updating Patient Charts for most relevant and current information.

· Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.

· Assist patient with financial arrangements.

· Complete insurance pre-authorization.

· Handle all treatment paperwork including consent forms, policy forms and exit paperwork.

· Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.

· Check patients out.

· Answer and return incoming calls from patients.

· Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.

· Follow and demonstrate commitment to the Winter Spring Dentistry Group policies, professional expectations, and Service Excellence Standards.

· Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· End of day cleaning and sterilization of front office area, waiting room, hallway, office, and rest room.

Company DescriptionA busy and well kept privately owned four operatory general practice dental office in Winter Springs Town Center Shops.

Company Description

A busy and well kept privately owned four operatory general practice dental office in Winter Springs Town Center Shops.