Front Desk / Receptionist

Job Description

Job Description

The Front Desk / Receptionist is the first point of contact for Royal Star Realty Inc. This role is responsible for greeting clients, managing calls, supporting agents, and ensuring smooth day-to-day front office operations.

Key Responsibilities

• Greet clients, visitors, and agents in a professional and friendly manner

• Answer and route incoming phone calls and emails

• Schedule appointments and manage calendars as needed

• Maintain a clean, organized, and welcoming front office area

• Assist agents and staff with administrative tasks

• Receive, sort, and distribute mail and deliveries

• Maintain office supplies and place orders when necessary

• Support onboarding paperwork for new agents (as needed)

• Handle basic data entry and CRM updates

• Ensure confidentiality of client and company information

Qualifications

• High school diploma or equivalent

• Previous receptionist, front desk, or administrative experience preferred

• Real estate office experience a plus (but not required)

• Strong communication and interpersonal skills

• Professional appearance and positive attitude

• Proficient with Microsoft Office / Google Workspace

• Ability to multitask and stay organized in a fast-paced environment

What We Offer

• Competitive hourly pay

• Friendly and professional work environment

• Training and growth opportunities within the company

• Consistent schedule