Job Description
Job Description
ROLES AND RESPONSIBILITIES
• Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, get oil change, and report any mechanical issues. Vehicles should be washed on a regular basis.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Understand company pricing and generate appropriate customer invoice at job site. Obtain customer signature at completion of job. Obtain correct customer information including email address.
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
• Participate in company provided training opportunities on latest industry technologies.
• Identify and report potential opportunities for additional business (newer system, service contracts, and additional services).
SKILLS AND QUALIFICATIONS
• Five (5) to seven (7) years’ experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
• Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces
• Valid social security card, driver’s license and clean driving record
• Must be able to pass drug screening as require by Company•
EDUCATION REQUIREMENTS
• High School Diploma
• 2+ years’ experience in similar industry preferred but not necessary
• Technical degree or certification preferred
• Accustom to using mobile tools and applications
Company DescriptionOur headquarters is located in Melbourne Florida. We service commercial clients.
Company Description
Our headquarters is located in Melbourne Florida. We service commercial clients.