Automotive Warranty Cancellations Billing Specialist

Job Description

Job DescriptionJob Summary

We are seeking a detail-oriented and organized Billing Specialist to manage warranty cancellations and related billing processes for a busy automotive operation. This role is ideal for someone with strong analytical skills, a customer-focused mindset, and experience in automotive finance or warranty administration.

Key Responsibilities

• Process warranty cancellations and ensure accurate billing adjustments.
• Review and reconcile warranty contracts and cancellation requests.
• Communicate with dealerships, customers, and warranty providers to resolve discrepancies.
• Maintain accurate records of all billing transactions and cancellations.
• Generate reports and summaries for internal audits and compliance.
• Collaborate with finance and customer service teams to ensure timely resolution of billing issues.
• Adhere to company policies and regulatory guidelines related to automotive warranties.

Qualifications

• High school diploma or equivalent; associate degree in accounting or business preferred.
• Minimum 2 years of experience in automotive billing, warranty processing, or related field.
• Proficiency in Microsoft Office Suite (especially Excel); experience with dealership management systems (e.g., CDK, Reynolds & Reynolds) is a plus.
• Strong attention to detail and problem-solving skills.
• Excellent communication and organizational abilities.
• Ability to work independently in a fast-paced, deadline-driven environment.

Pay Details: $25.00 to $27.00 per hour

Search managed by: Nikki Caudill

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.