FT Overnight Front Desk Associate

Job Description

Job Description

Essex Tower Condominium is seeking a reliable and professional Overnight Front Desk Associate to work front desk operations. This position is responsible for maintaining security, assisting residents and guests, and ensuring smooth operations during overnight hours.

Job Qualifications

• Prior experience in customer service, security, or front desk operations preferred.
• Strong communication and interpersonal skills.
• Ability to remain alert and attentive throughout the shift.
• Basic computer skills for logging reports and handling correspondence.
• Must be reliable, punctual, and able to work independently.

Key Responsibilities

• Greet and assist residents, guests, and vendors in a courteous and professional manner.
• Monitor building access, verify visitor credentials, and ensure compliance with security protocols.
• Answer phone calls, respond to inquiries, and relay messages as needed.
• Handle emergency situations, report incidents, and coordinate with security or emergency services when necessary.
• Maintain a log of overnight activities, visitor check-ins, and any incidents that occur during the shift.
• Assist with package management and deliveries as required.
• Conduct periodic property walkthroughs to ensure all common areas remain secure and in order.
• Perform light administrative tasks and other duties as assigned by management.

Physical Demands

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 25 lbs if necessary.

Company DescriptionEssex Tower Condominium Association

Company Description

Essex Tower Condominium Association