Full Time Hotel Guest Service Representative

Job Description

Job Description

Are you a person who believes in providing amazing service to your guests? If so, our award winning hotels are looking for a front desk team member to provide our guests with excellent customer experiences:

1. Performs check in and check out of guests.

2. Answers hotel phone and forwards calls appropriately.

3. Serves as information agent for hotel guests and handles problems and requests as they arise.

4. Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest.

5. Cash handling

6. Must be available weekends and holidays.

We are looking for customer-service oriented individuals with previous hotel experience who have out-going, positive attitudes. If this is you, please apply today.

Full time positions available, primarily 2-10pm shift with occasional 6-2pm shifts.