Job Description
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We’re Looking For:
• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests
We are seeking a Club Host to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.
Role Summary:
The EAU Club Host is a multi-functional, highly skilled hospitality professional, responsible for delivering seamless, intuitive, and Forbes Five-Star–caliber service across all stages of the guest journey—pre-arrival, arrival, stay, and departure. This elevated role serves as a single point of personalized service for EAU Club guests, blending Front Desk operations, Concierge services, Guest Relations, and Club Lounge Attendant functions into one cohesive, guest-centric position.
This role is a flexible position (AM / PM), and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.
Essential Qualifications:
- High School Graduate
- Ability to pleasantly communicate with proper grammar in English.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Minimum one year experience in similar position in hospitality industry.
- Fluency in a second language, preferably Spanish.
- Knowledge of local area, attractions, services, and supplies/vendors.
Essential Skills:
- Ability to input and access data on a computer.
- Ability to focus attention on guest needs, remain calm and courteous.
- Ability to promote positive relations.
- Ability to prioritize, organize and follow up.
- Ability to focus attention on details.
- Ability to maintain confidentiality of all guest information and pertinent hotel information.
- Ability to ensure security of guest room access.
- Ability to work well under pressure of coordinating multiple requests at any given time.
- Ability to stand for an extended period or for an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds.
To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: https://assessment.predictiveindex.com/bo/58m/Candidate
Apply today and be part of something extraordinary!
Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!