Personal Injury Intake Specialist

Job Description

Job DescriptionBenefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Our law firm is looking for an Intake Specialist to join our fastmoving personal injury team. In this role, youll engage daily with prospective clients, insurance carriers, attorneys, and members of our support staff within a highly dynamic, highvolume environment.

Roles and Responsibilities:

• Serve as the first point of contact for potential new clients and assure their experience is exceptional
• Conduct a comprehensive intake screening process to access case viability
• Assure completion of all intake documentation
• Communicate daily with clients, insurance adjusters, and medical providers
• Schedule clients initial doctors visits to assure proper treatment plan
• Coordinate with a team of attorneys, paralegals, and secretaries to effectively manage case load to move files towards pre-suit

Knowledge, Skills, and Abilities:

• Bilingual - English and Spanish (required)
• Strong work ethic and ability to thrive in a fast-paced work environment
• Compassion for the injured
• Experience in personal injury (preferred)
• Organized and detail oriented self-starter
• High energy personality
• Excellent written and verbal communication skills
• Experience using Microsoft Office and Word
• Experience in Filevine (a bonus!)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Personal Injury: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person