Orthopaedic Care Coordinator

Job Description

Job Description

Position Summary:

The Orthopedic Care Coordinator will work collaboratively as part of a multi-disciplinary team to provide patient and family education, communication with health care providers and coordination and facilitation of services within an episode of care.

Qualifications:

• Bachelor’s degree; 4-year degree in related field preferred
• Healthcare Certification required (Nursing, MA, etc.)
• Minimum of 2-3 years relevant healthcare or clinical care coordination experience preferred
• Organized, detail-oriented, flexible, creative
• Able to multi-task and prioritize in fast-paced environment
• Able to work independently with minimal supervision
• Strong time management skills and customer service oriented
• Excellent communication and interpersonal skills with Physicians and clinical team
• Requires strong computer skills: Outlook, Excel, PowerPoint and Word

Responsibilities:

• Responsible for managing a group of patient population throughout their episode of care
• Gather clinical information from the EMR and hospital systems as well as perform telephonic health assessments to determine risk stratification
• Document clinical assessments and care plans
• Educate the patient and caregiver of the process and expectations of the health care delivery system throughout the course of care
• Address patient conditions to optimize patient’s surgery and disposition
• Collaborate with multidisciplinary team members in the acute, post-acute and outpatient settings to identify patient needs such as home health care, DME, physical therapy and community services
• Follow up on patients at pre-determined intervals and as needed, based on patient status, telephonic and on-site
• Complete and submit all required documentation within established guidelines
• Evaluate plan of care and revise on ongoing basis as determined by patient's health status and communicate changes to all other disciplines involved in the patient's care
• Identify gaps or barriers in treatment plans to ensure that discharged patients receive appropriate resources and services
• Remain flexible and responsive when changes occur in patient activity and workload
• Work in various systems to enter data, obtain information and research data
• Adhere to the scope of practice for medical license, if applicable, per state regulatory guidelines
• Maintain confidentiality of all patient information per HIPAA and Company guidelines
• Able to travel to local hospitals, Skilled Nursing Facilities and clinics when necessary
• All other duties/projects as assigned

At FOI our goal is to provide our patients with world-class orthopedic care.

Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

What we offer:

• Full time opportunities available, with room for career growth and advancement.

• Excellent job security and stability, to promote an optimal work life balance.

• Be part of this dynamic and growing high level Business Analytics team!