Job Description
Job Description
The Hampton Inn Naples Central is a recently refreshed property located just minutes from the beaches, shopping, restaurants, and attractions that make Naples such a desirable destination. Our hotel combines relaxed comfort with genuine hospitality, and we take pride in keeping a clean, welcoming environment for every guest who walks through our doors.
We are currently looking for a Room Attendant who takes pride in their work and enjoys creating a positive experience for travelers. This role is essential to maintaining the cleanliness, comfort, and reliability guests expect from the Hampton brand.
Responsibilities
-
Ensure all necessary supplies for assigned floors and maintained at proper levels.
-
Stock Caddie and fill spray bottles.
-
Maintain assigned closets, employee areas, vending areas, guest corridors and stairways in accordance with policies and procedures.
-
Oversees the quality of product produced and ensures that all equipment is in good working order.
-
Ensure laundry room is cleaned at all times.
-
Remove trash from guest floors and place in proper receptacle.
-
Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, bmshes, and/or cleaning agents by extending arms over head, bending and stooping.
-
Load and unload wash machines and dryer.
-
Sort dirty linen in chute area.
-
In addition to performance of the essential functions, this position maybe required to perform any and all laundry/housekeeping positions necessary.
-
Regular attendance in conformance with the standards, which may be established by HNT from time to time, is essential to the successful performance of this position.
-
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
-
Regular attendance in conformance with the standards, is essential to the successful performance
of this position.
-
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
-
Upon employment, all employees are required to fully comply with Company rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
-
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function td be solely determined by the supervisor based upon the particular requirements of the hotel.
-
Pick up radio from Front Desk upon arrival.
-
Respond in a timely manner to guest requests.
-
Report all suspicious persons or activities, hazardous conditions, etc. to Security department.
-
Turn in all items found to the property lost and found department.
-
Greet guests in hallways or in passing, ask if they are enjoying their stay.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
-
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
-
Ability to push and /or pull equipment weighing up to 150 lb.
-
Ability to lift and carry object weighing an average of 25-50 lb.
-
Ability to extend arms overhead to perform cleaning tasks and work in confined spaces.
-
Ability to communicate effectively with other employees, as well as guests.
-
Ability to follow instructions, directions and meet deadlines.
-
Basic ability to comprehend the English language to understand information such as labels and instructions and basic guest requests.
QUALIFICATION STANDARDS
Education: Any combination of education and experience that provides the required knowledge, skill, and ability. High School diploma or equivalent preferred.
Experience: Prefer previous experience, but not required.
Licenses or certificates: None.
Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Other: Ability to speak additional languages helpful.
Benefits
- Flexible schedule
- Growth opportunities
Working Conditions / Special Requirements
Standing and walking for extended periods while maintaining a friendly, professional image. Ability to work a flexible schedule, including holidays and weekends, as required in a 24/7 operation.
Equal Opportunity Employer