Low Voltage Coordinator

Job Description

Job Description

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!

At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel two years in a row.

SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.

The Low Voltage Coordinator is responsible for supporting the IT Security Team Lead by planning, organizing, and coordinating all low-voltage system installations, maintenance, and troubleshooting across both corporate and field locations. This position ensures effective and compliant execution of structured cabling, access control, video surveillance, and other low-voltage infrastructure.

Duties and Responsibilities:
•Coordinate all low-voltage system installations, repairs, and maintenance at corporate and property locations.
•Manage low-voltage vendor relationships, ensuring timely and compliant execution of work.
•Serve as the escalation point for low-voltage issues, collaborating with IT and field teams to resolve technical challenges.
•Oversee new site builds and related low-voltage setups, including structured cabling, security cameras, access control systems, analog phone lines, VoIP, and ISP/utility provisioning.
•Maintain and update documentation including wiring diagrams, infrastructure records, vendor accounts, ISP and utility information.
•Help maintain company-defined standards for all low-voltage systems and installations.
•Monitor key performance metrics and SLAs to assess system performance and team effectiveness.
•Collaborate with IT staff and network engineers to integrate low-voltage components with IT infrastructure.
•Support coordination of IT Specialist travel and prioritize tickets related to low-voltage work.
•Lead or participate in special low-voltage projects as assigned.

Qualifications:
•Associate's degree in Electrical, Low Voltage Technology, or a related field; Bachelor's Degree preferred. Equivalent experience may be considered.
•3+ years of experience in low-voltage coordination, structured cabling, or IT/facility infrastructure.
•Strong understanding of access control systems, surveillance, structured cabling, and low-voltage wiring standards.
•Experience with vendor coordination, procurement, and project management.
•Ability to read and interpret technical drawings, blueprints, and wiring diagrams.
•Proficiency in Office 365 and ticketing/project management platforms (Jira experience is a plus).
•Strong verbal and written communication skills.
•Ability to multitask in a fast-paced environment and manage competing priorities.
•Strong attention to detail and ability to maintain accurate records.
•Knowledge of PTI StorLogix Cloud and OpenEye Cloud systems is a plus.
•Knowledge of contractor job site workflows is a plus.

SROA Offers:

• Competitive pay with bonus potential
• UKG Wallet – on-demand pay option
• 100% paid medical coverage options for employee-only
• Dental and vision plans for optimal care
• Eight (8) paid holidays
• Generous Paid Time Off (PTO), increasing with years of service
• Paid Maternity and Parental Leave for growing families
• 401(k) with substantial employer match and 100% immediate vesting
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
• GAP Insurance for added financial protection
• Employer-paid Life Insurance and Short-Term Disability coverage
• Long-Term Disability (LTD) coverage for added peace of mind
• Pet insurance – because your pets are family too
• Storage Discounts to help you declutter and organize
• Access to Voluntary Benefits for personalized coverage
• Learning and development opportunities to maximize your potential and excel in your career
• A great culture that values collaboration, innovation, and inclusivity

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.