Medical Front Desk Receptionist

Job Description

Job Description

Patient and visitor services

• Greet and welcome patients in person or on the phone.
• Answer phone calls, direct inquiries, and take messages.
• Provide information and answer general questions.
• Assist patients with filling out forms and understanding procedures.
• Maintain a clean, organized, and calming waiting area.

Administrative and record-keeping

• Schedule, confirm, and reschedule patient appointments.
• Create and maintain patient records, updating them with new information.
• Handle and process payments, co-pays, and patient balances.
• Verify patient insurance eligibility and process insurance forms or referrals.
• Scan documents and manage patient files.
• Ensure compliance with HIPAA and other privacy regulations.

Communication and coordination

• Notify clinical staff of patient arrivals.
• Communicate with doctors and nurses regarding patient schedules or needs.
• Coordinate patient flow and ensure providers are kept on schedule.
• Help arrange appointments for medical tests or specialist referrals.

Company DescriptionDedicated to outstanding patient results.

Company Description

Dedicated to outstanding patient results.