Director of Technology

Job Description

Responsibilities

• Own the firm’s overall technology architecture, ensuring systems are resilient, secure, and aligned with business needs.
• Act as the senior escalation point for all infrastructure-related issues, incidents, or outages, coordinating resolution across internal teams and external providers.
• Evaluate existing platforms and recommend enhancements, replacements, or integrations to improve operational efficiency and end-user experience.
• Ensure consistent performance and reliability across networks, cloud services, hardware, and enterprise applications.
• Manage relationships with managed service providers and third-party technology partners, setting clear expectations around service quality, responsiveness, and security standards.
• Monitor vendor performance against contractual obligations and proactively address deficiencies or risks.
• Partner with senior leadership to evaluate renewals, pricing changes, and new vendor engagements.
• Establish and maintain a strong security framework to protect firm and client data.
• Collaborate with Compliance and Operations leadership to ensure systems meet applicable regulatory and industry standards.
• Identify, assess, and mitigate technology-related risks on an ongoing basis, including third-party risk.
• Work closely with executive leadership, operations, compliance, and external partners to align technology initiatives with broader business priorities.
• Support onboarding of new platforms, custodial integrations, and enterprise tools.
• Develop and manage the technology budget with a focus on cost efficiency and long-term scalability.

Qualifications & Experience

• Bachelor’s degree in Information Technology, Computer Science, MIS, or a related discipline.
• Extensive experience overseeing IT infrastructure, including networks, cloud environments, cybersecurity, and enterprise systems.
• Strong understanding of technology requirements within highly regulated industries.