Job Description
Job Description
Some Saturdays will be required.
Experience appreciated, but willing to train.
We are seeking a professional and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, providing excellent customer service while managing front desk operations. Responsibilities include scheduling appointments, handling patient inquiries, verifying insurance information, and maintaining a welcoming and organized reception area.
Key Responsibilities:
Front Desk & Patient Interaction:
Greet and check in patients with a warm and professional demeanor.
Answer and direct phone calls, responding to patient inquiries.
Schedule, confirm, and reschedule patient appointments.
Provide patients with necessary forms and assist with paperwork as needed.
Administrative Duties:
Maintain accurate patient records and update demographic/insurance details.
Verify insurance coverage and process patient payments.
Handle medical correspondence, emails, and faxes.
Organize and maintain the reception area for a professional appearance.
Coordination with Medical Staff:
Communicate effectively with physicians, nurses, and other healthcare professionals.
Assist in preparing charts and documents for patient visits.
Relay messages between patients and healthcare providers as needed.
Compliance & Confidentiality:
Adhere to HIPAA and patient confidentiality regulations.
Follow office policies and procedures to ensure a safe and compliant work environment.
Qualifications & Skills:
High school diploma or equivalent (Associate’s degree or certification in medical administration is a plus).
Previous experience in a medical office or healthcare setting preferred.
Knowledge of medical terminology and insurance verification is beneficial.
Strong organizational, multitasking, and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in using medical office software, electronic health records (EHR), and Microsoft Office Suite.
Ability to work in a fast-paced environment with attention to detail.
Company DescriptionWe are a very team oriented, busy medical practice. We love to cross train our staff and we are looking for a positive, friendly person, who is a multi-tasker and works well with others.
Company Description
We are a very team oriented, busy medical practice. We love to cross train our staff and we are looking for a positive, friendly person, who is a multi-tasker and works well with others.