Job Description
Job Description
A Norwalt Service Technician will be responsible for customer support on site for machine installation, troubleshooting, and rebuilds. Job will be 60%+ on the road and based in Tampa, FL or Randolph, NJ when not on the road. Support for service technicians will be from the Service Manager. All parts, machine problems, and additional details will be provided to the service technician before the job starts. The goal is the schedule travel and work being done during normal work week hours, sometimes it will come up where off hour work will be needed but that will be compensated. The service technician will report directly to the Service Manager and Director of Operations.
Essential Duties and Responsibilities
• Rebuild existing parts of custom automated machinery purchased by customers
• Work on lineup and installation of machines run and tested at Norwalt facility
• Assist customers in troubleshooting machines where they have issues
• Fill out service and expense reports at end of each trip
• Assist customers in creating spare part requests
• Work with service manager to recommend spare parts and installation for warn or outdated components
Qualification Requirements
• Ability to perform math calculations (i.e. fractions and decimals)
• Experience in using basic hand and power tools recommended but not required
• Ability to navigate a computer (CAD experience helpful but not required)
• Ability to read pneumatic and electrical schematics
• 4 years experience working in automation machinery
• Valid Driver’s License and good driving record
• Willingness and ability to travel extensively, including overnight travel
Physical Demands and Abilities
• Ability to carry up to 45lbs and lift from below the waist to above the head
• Daily duties and responsibilities may include, bending, reaching, lifting objects (below the waist and above the head), walking and/or standing for extended periods of time (and possibly for extended distances), climbing stairs, stooping, and kneeling
Company Overview
Norwalt Design Inc. has been a leader in designing and building high-speed automation machinery for the consumer goods and pharmaceutical industries since 1971. Renowned for innovative solutions and pushing equipment speeds to new heights, the company serves a diverse global customer base, including Fortune 500 companies, with installations across more than 18 countries.
Norwalt also will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on our operation. Any employee who believes he or she may require such accommodation should contact a supervisor, manager or the office manager.
Norwalt Design is an equal employment opportunity employer. It is Norwalt’s policy to ensure equal employment without discrimination or harassment based on race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Company DescriptionNorwalt Design Inc. has been a leader in designing and building high-speed automation machinery for the consumer goods and pharmaceutical industries since 1971. Renowned for innovative solutions and pushing equipment speeds to new heights, the company serves a diverse global customer base, including Fortune 500 companies, with installations across more than 18 countries.
Company Description
Norwalt Design Inc. has been a leader in designing and building high-speed automation machinery for the consumer goods and pharmaceutical industries since 1971. Renowned for innovative solutions and pushing equipment speeds to new heights, the company serves a diverse global customer base, including Fortune 500 companies, with installations across more than 18 countries.