Job Description
Job DescriptionBenefits/Perks
- Paid Vacations
- Health Insurance
- Competitive Compensation
Job SummaryWe are looking for a high-performing Automotive Service Advisor to join our successful shop. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. Mentorship programs, ongoing education, and even competitive bonuses are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Proficiency in writing automotive repair estimates and typing on a computer are required. Responsibilities
- Greet customers as they arrive at the shop
- Create a professional environment that builds rapport and puts customers at ease
- Answer customer questions about repairs, vehicle specifications and the repair process
- Use CRM software to maintain a customer database you will use to drive automotive sales
- Create estimates and order parts
- Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
- Experience creating estimates and locating/ordering parts
- Valid state-issued driver’s license and clean driving record are required
- Prior sales experience in a shop setting is required
- Excellent communication and negotiation skills
- Ability to manage time and serve customers with little supervision