Job Description
Job Description
Job Summary
We are seeking a motivated and service-oriented IT Coordinator to ensure the seamless operation of our office’s technological infrastructure. This role is essential in maintaining and optimizing network systems, office management software, communication tools, hardware, Wi-Fi devices, and other critical IT resources. The IT Coordinator will report directly to the Office Manager and work closely with administrative, operations, and support teams to enhance efficiency and resolve technical challenges.
Essential Functions
● Technical Support & Troubleshooting: Provide frontline support to resolve technical issues, including Wi-Fi, internet access, telephony, and printing systems
. ● System Maintenance & Updates: Monitor and maintain servers, Check List of the areas, network devices, and other technology equipment that require monitoring during office hours
● Information Security Management: Implement and maintain data security policies, ensuring compliance with PCI DSS standards and other hospitality-related protocols and ISO 27001
● Technology Project Management: Assist in implementing new systems and upgrades, working with external vendors and the corporate IT team.
● Vendor Management: Coordinate with technology service vendors, ensuring timely delivery of products and services within agreed budgets
. ● Inventory Administration: Keep an updated inventory of hardware and software, coordinating repairs or replacements as needed. ● Remote Support: Remote assistance the staff members on critical incidents or issues
● Users: Onboarding / Offboarding of the users from the different platforms