Service and Repair Technician

Job Description

Job Description

We are seeking a skilled and detail-oriented Repair Technician to join our team. The ideal candidate is responsible for servicing, maintaining, and repairing robotic reinstatement cutters and various CIPP OEM equipment. The position includes working directly with our network of installers throughout the world and directly with our OEM manufacturers. This role is responsible for managing all phases of servicing, maintenance, and repair of all PLI robotic cutters and the variety of equipment used for CIPP Lining installations. This individual will be working with other team members, vendors, and customers to qualify, design, implement and enhance new and existing products and develop program solutions. This position reports to the Director of Training and Compliance, with dotted line reporting to the VP of Operations.

ESSENTIAL FUNCTIONS

· Work on multiple projects simultaneously

· Update status of repairs and equipment builds

· Prioritize projects with respect to departmental and company goals to meet customer commitments

· Support and manage internal Kanban system and inventory control to maintain customer orders

· Communicate / negotiate with vendors and supporting OEM suppliers

· Manage and communicate status of customer service and repair program

· Effectively control change to maintain project / product consistency

· Prepare and maintain all product / project documentation throughout lifecycle

· Ensures high level of quality maintains pre-shipment quality verification

· Maintain high level of organization for spare components and on hand inventories

· Maintain a safe and effective work area

MINIMUM SKILL REQUIREMENTS

· Mechanical and Electrical Certifications or equivalent work experience

· Associate Degree or vocational education

· A self-motivated individual

· Excellent written and verbal communication skills

· Excellent presentation skills

· Project management

· Demonstrate change agility around project prioritization and team development

· Aptitude to trouble shoot and arrive at solutions quickly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

OTHER INFORMATION

This is a full-time, non-exempt position. Days of work are Monday through Friday during regular business hours. This position may require long hours and some weekend work as necessary to meet the business obligations. While performing the duties of this job, the employee is regularly required to speak or hear. This role also requires the ability to lift files, open filing cabinets, and bend or stand as necessary.

This job operates in a manufacturing/warehouse office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Candidates should be able to lift and carry up to 50 lbs. and comply with OSHA standards.

Company DescriptionWaterline Renewal Technologies (“WRT”) is a private equity backed company comprised of leading products and technologies that help solve challenges in the global water market. We provide superior long-term solutions through the innovation and experience of our people and industry leading brands: AP/M Permaform, ConShield Technologies, LMK Technologies and Perma-Liner Industries, whom are focused on helping our customers and end-users improve water-use integrity by rehabilitating degraded infrastructure and revitalizing efficiencies, which in turn protect people, the environment, and mission critical assets.

Company Description

Waterline Renewal Technologies (“WRT”) is a private equity backed company comprised of leading products and technologies that help solve challenges in the global water market. We provide superior long-term solutions through the innovation and experience of our people and industry leading brands: AP/M Permaform, ConShield Technologies, LMK Technologies and Perma-Liner Industries, whom are focused on helping our customers and end-users improve water-use integrity by rehabilitating degraded infrastructure and revitalizing efficiencies, which in turn protect people, the environment, and mission critical assets.