Franchise Business Coach

Job Description

Job Description

This is a remote position.

placeM!NT (TZ Consulting) is recruiting on behalf of 4Ever Young (Corporate) for a field-based Franchise Business Coach / Franchise Operations Coach. This remote role (US) requires up to 70% travel and focuses on improving franchise performance through KPI management, unit economics, membership growth, operational execution, and franchisee accountability.

You will coach franchise owners/operators across all phases (new to mature) to improve key metrics including YoY revenue growth, membership net gain, membership conversion, lead-to-prospect conversion, average ticket, and patient satisfaction/quality. You will also support new center openings (NCO) and onsite training as needed.

Key Responsibilities

• Coach franchisees using scorecards, structured check-ins, and clear follow-through.
  
• Create and track action plans tied to measurable outcomes and deadlines.
  
• Drive KPI improvement across revenue, membership, conversion, average ticket, and patient experience.
  
• Reinforce operating standards and required training; improve system adoption.
  
• Travel for in-person center reviews, franchisee meetings, and interventions; support new center openings and onsite training as needed.
  
• Partner with internal teams (Operations, Marketing, Training, Development).
  
• Track and document progress using tools such as Zenoti, CRM, and Microsoft 365.
  

Schedule: Full-time. Travel and center support may require occasional early mornings, evenings, or weekends.

RequirementsRequired

• US-based and within practical distance of a major airport.
  
• Willing and able to travel up to 70%.
  
• 2–3+ years in franchise field support and/or multi-unit service operations (examples):
  
  • Franchise Business Coach / Franchise Consultant
    
  • Franchise Operations Manager / Field Operations Manager
    
  • Multi-Unit / Area / District / Regional Manager
    
• Service-provider business experience required (med spa, wellness, aesthetics/beauty, healthcare services, or membership-based service model).
  
• Strong KPI and business performance ownership (can explain baseline → results).
  
• Comfort influencing owners/operators without direct authority and holding partners accountable.
  

Preferred

• Franchise experience and/or med spa / wellness operations experience.
  
• New location opening / launch readiness experience.
  
• Zenoti and CRM experience (or similar platforms).
  
• Membership sales / conversion background.
  

Benefits

• $85,000–$95,000 base + ~5% bonus (performance-based).
  
• Remote role with significant field exposure and growth path in Operations.
  
• Competitive benefits package (may include medical, dental, vision, 401(k), paid time off, and paid holidays).
  
• Travel expenses reimbursed per company policy; company card option may be available.
  
• High-impact role supporting franchise performance across revenue, membership, conversion, and quality.
  
  

EEO + AI/Automation Disclosure

placeM!NT (TZ Consulting) is recruiting on behalf of 4Ever Young. 4Ever Young is an equal opportunity employer and does not discriminate based on legally protected characteristics. Reasonable accommodations are available for qualified applicants—request assistance through the recruiter supporting this search. As part of the recruiting process, PLACEM!NT and/or 4Ever Young may use automated tools (including AI-assisted tools) to support activities such as organizing applications, identifying role-relevant qualifications, and scheduling. These tools are used with human oversight and are not the sole basis for hiring decisions, consistent with applicable laws (including California requirements where applicable).