Data Entry Pharmacy Technician

Job Description

Job DescriptionJob Title: Pharmacy Tech / Data Entry

Job Overview: We are seeking a detail-oriented and efficient individual to join our team as a Data Entry Technician. This position is crucial to ensuring accurate and efficient prescription entry along with providing top-notch customer service.

Key Responsibilities:

• Assist with all phases of pharmacy services, work with patients, providers, and clinics
• Answer phone calls, emails and messages from healthcare providers in a timely and professional manner
• Identify potential areas for workflow improvements including streamlining processes or revisions to improve patient and provider satisfaction
• Participate in department meetings by attending and contributing ideas or feedback
• Process prescriptions utilizing multiple computer software systems
• Ability to learn new innovative, specialty compounds and nutraceutical products
• Coordinate functions with other departments (Retail, Compounding, Fulfillment, Shipping, Billing) to ensure excellent customer service
• Undertake administrative tasks (e.g., record-keeping) as assigned
• Ability to function well in a team or independently with minimum supervision
• Willingness to be a team player and promote a positive team environment

Work Requirements:

• Must be able to work in a fast-paced and dynamic work environment
• Experience with EHR systems/pharmacy software (Liberty and Life File preferred)
• Ability to manage high volumes of data entry, phone calls and emails
• Ability to prioritize tasks, shift between tasks and roles as needed
• Demonstrate leadership skills and ability to collaborate effectively across different departments
• Effective communication skills, both written and oral
• Ability to learn new systems quickly, troubleshoot issues, and possess analytical skills
• Typing and computer usage throughout the day
• Ability to multitask and prioritize tasks from multiple sources
• Ability to grasp concepts and re-apply that information in similar situations
• Interact politely and effectively with all colleagues and customers
• Must have good attendance and be consistently punctual

Qualifications:

• Minimum of 1 year experience working as a Pharmacy Technician (Preferred)
• Strong analytical and critical thinking skills
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
• Understands and performs pharmaceutical calculations
• Ability to cope with varied levels of workload and multiple tasks
• Hold an Active FL Pharmacy Technician license in good standing

Job Type: Full-Time

Schedule: Monday-Friday, 9am – 6pm with occasional Saturdays, as needed

Pay/ Compensation: $18 - $21/ hour

Benefits:

• Insurance – Medical, Dental, Vision
• Paid time off
• 401K

Work Location: In-Person at our West Palm Beach, FL location.

Ability to Commute/ Relocate: Must be able to reliably commute or plan to relocate to the West Palm Beach area before starting work.

NOTE: Progress Pharmacy is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we provide reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to participate in the application or interview process, or to perform the essential functions of your job, please notify HR.

Monday-Friday, 9am – 6pm with occasional Saturdays, as needed