Job Description
Job Description
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two blocks away from Worth Avenue in the heart of Palm Beach, The Vineta embodies the elegant, artistic life of a destination famed for its restaurant scene, designer boutiques and noteworthy galleries. The hotel is the first in the US to join the Oetker Hotels portfolio.
Originally called The Vineta Hotel, this landmark dates back to 1926 and is a fine example of Mediterranean Revival architecture seen throughout the destination.
A top-to-bottom renovation marks an opportune moment to bring back the original name of this establishment, The Vineta, to clearly mark a bold new chapter in its history. Combining stylish décor with contemporary comfort and the city’s most coveted social setting, complemented by world-class cuisine and unrivalled service, the property will quickly be established as the pinnacle of hospitality in Palm Beach.
The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
Mission :
The Junior Sales Manager is responsible for achieving departmental sales targets, providing administrative support to the Sales and Marketing team, and ensuring high levels of satisfaction for both guests and owners. The candidate must possess strong organizational and interpersonal skills. This position requires a high degree of independent judgment, entrepreneurial thought, discretion, strategic decision-making skill, and managing confidential information of the property. The ideal candidate will possess hotel experience in a luxury setting, ideally in sales.
Profile :
- Demonstrate a high level of creativity, personal commitment to service excellence and an emotional sense of gracious hospitality.
- With high integrity, provides a 5-star experience to guests and sets a positive example for Vineta Hoteliers while providing Oetker Hotel's legendary hospitality in all interactions.
- With genuine kindness and keen organization, oversee groups on property, maintaining that all expectations are met and exceeded.
- Provide high attention to detail in all communication, assist in processing reports, contracts, proposals and Request for Proposal’s under guidance from Sales team, ensuring the value of luxury is communicated through all written and verbal presentations.
- Input data to the contact management database, ensuring the system is kept up-to-date, accurate and current at all times. Use effective Customer Relationship Management techniques via Opera Cloud and other initiatives to build and maintain relationships.
- Together with the Director of Sales and Marketing and Revenue/ Reservations Manager, maintain records on behalf of the Sales and Marketing department, ensuring that a filing system is established and that documents are readily available when needed.
- Update key sales reports and manuals for the Director including the marketing plan, marketing manual and departmental action plans/reports.
- Participates in sales calls with members of the Oetker sales team to acquire new business and/or close on business. Represent Hotels in various events and exhibitions, roadshows. Targeting key accounts potential for the company. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Respond to general telephone inquiries/ email on behalf of Sales team.
- Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
- Able to provide quick and timely responses, immediate communication to the advisors and clients, and develop professional long-term business relationships. Closely following up on all business leads within a 24-hour response time line to clients.
- Work closely with the Revenue & Reservations Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
- Acquiring and developing new business accounts and preparing sales proposals for clients, together with Reservations and Revenue Manager and DOSM.
- Attend Sales team meetings, participate, record, prepare and distribute meeting notes.
- Execute site inspections, client entertainment and familiarization trips.
What you bring :
- Strong communications (telephone and in person).
- Strong writing and oral presentation skills
- Requires knowledge of and ability to operate computer equipment
- 2 years minimum in a similar role, Luxury brand preferred
- Basic knowledge of hotel operations
- Must already be legally permitted to work in the United States.
Benefits :
Competitive Salary
Employer paid health benefits package
401(k) plan matching program
Comprehensive overall compensation package (PTO, holidays)
Excellent Training and Development opportunities with Oetker Hotels
Complimentary Hotelier Meals
Complimentary Dry Cleaning
The Vineta Hotel is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_sc…