Job Description
Job Description
System Administrator #1177
Information Technology Operations | Tallahassee, FL
Minimum starting salary $58,225.00 with an excellent benefits package including employer paid pension contribution | Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).
Summary function: The System Administrator is responsible for supporting IT Operations through daily administration of local and cloud-based technology platforms. The position will work with a team of IT professionals to ensure TFB information systems are developed, monitored, maintained, and secured using best practices.
Required minimum education: Bachelor's Degree in one of the computer sciences or related field.
Required minimum professional work experience: Three (3) years of system administration and/or network administration experience required. Additional related experience may substitute for the degree on a year-for-year basis.
Additional Information: Additional related experience may substitute for the degree on a year-for-year basis.
Essential Duties and Responsibilities:
- Perform a wide range of system administration duties including installations, configuration, troubleshooting, maintenance, patching, and general support for TFB's on-premises server infrastructure.
- Perform configuration management, troubleshooting, and user management for various cloud-based applications.
- Perform a wide range of network administration duties including installation, configuration, troubleshooting, maintenance, and general support for TFB network equipment.
- Assist with identifying, triaging, and mitigating security vulnerabilities.
- Assist with procurement of computer hardware, software, and IT services.
- Maintain up-to-date knowledge of emerging tools and technologies.
- Research, evaluate and recommend technologies to support organization's business requirements.
- Collaborate and support the work of other staff engaged in similar functions.
- Other duties as assigned.
Knowledge:
- Enterprise system administration principals and best practices
- Cloud service management best practices
- IT networking administration fundamentals
- IT infrastructure monitoring tools
- Basic project management skills
Skills:
- Management and troubleshooting of server hardware and software
- Virtual infrastructure host and storage management
- Cisco switching/routing troubleshooting and management
- Microsoft Office 365 and Azure administration
- Cloud-based telephony administration
- Workflow management through ticketing (Zendesk)
- Identifying, triaging, and mitigating IT security vulnerabilities
- IT asset and service contract management
Abilities:
- Troubleshoot, identify and solve complex problems
- Determine priorities
- Plan strategically
- Communicate effectively and professionally, both verbally and in writing
- Work in a team environment
- Interact effectively and courteously with a wide variety of people both within and outside of the organization
- Consistently provide an excellent service-oriented attitude
- Use discretion and independent judgment
- Work standard business hours 8:00 a.m. to 5:30 p.m. Mon-Fri (occasional nights and/or weekends are required)
- Travel (may be required to support branch offices)
- Sit for long periods of time, hear and converse over the telephone, and key/work frequently on a computer
- Lift 5 to 10 lbs
Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.
EOE. This organization participates in E-Verify. Position is open until filled. Exempt position.
This position is in an in-office position, located in Tallahassee, Florida and is not a remote position.