Job Description
Job Description
Job Title: Resident Advisor
Job Type: Direct Care Staff
Department: Residential
Position Reports to: Residential Program Coordinator
ESSENTIAL DUTIES AND RESPONSIBILITIES: Covenant House Florida reserves the right to unilaterally modify, remove, or add to any of the following:
- Assist residents with integrating to the Covenant House Florida environment. Ensure that all services rendered to youth are in a culturally competent manner according to CHF Mission, Principles, and Core Values.
- Responsible for assisting the residents and ensuring that the established routine is followed. Enforce program and agency procedures.
- Provide supportive services to the Residential Case Managers by assisting with various direct care tasks (i.e. filing, opening lockers, maintaining/replenishing cleaning trays and supplies, chore sign off, ensuring the work areas are clean and organized before, during and at the end of the shift). Make copies and distribute reports as needed. Facilitate floor meetings and activities with residents as needed.
- Supervise youth, maintain order, and exercise appropriate judgment and boundaries at all times (i.e. at breakfast, on the residential floors, in common areas, and during escorts). Defuse physical and verbal confrontation with youth, using appropriate verbal behavioral de-escalation techniques.
- Maintain a clean and safe environment. Assist and supervise youth in general cleanliness of all residential living and common areas.
- Transport residents while using agency vehicles, as needed, and approved in advance by the Residential Administrator on Duty.
- Communicate and document pertinent information to the appropriate staff throughout each shift. By the end of each shift, complete all documentation neatly and accurately (i.e. bed checks, progress notes, and incident reports.
- Attend agency meetings, team meetings, and assigned training's (minimum of 40 hours per year) in order to meet agency standards and to remain in compliance with licensing standards.
- Drive company vehicles to escort youth to and from activities, hospital visits, school, and various other appointments, etc.
- Must be able to occasionally exert up to 15-20 pounds of force to lift or carry. Must frequently move about both indoors and outdoors.
JOB REQUIREMENTS:
EDUCATION:
High School diploma or GED required.
EXPERIENCE:
Minimum of two years of work history and two years of experience working with at risk youth preferred. Knowledge of workforce development, life skills, and independent living functions.
SCHEDULE:
Wednesday, Thursday, and Friday 6pm-11pm. Requires flexibility with weekly work schedule to meet needs of youth.
SKILLS:
Must be a self-starter and team player with the ability to work well with others. Must have demonstrated ability to maintain order and exercise appropriate judgement in crisis situations including the physical ability to intervene in critical or emergency situations. Excellent communication skills as demonstrated by concise, timely and professional correspondence, both written and verbal. Demonstrated understanding of conflict resolution skills and sensitivity to culturally diverse populations and computer literacy is required.
TRANSPORTATION:
Must have a valid FL driver’s license and good driving record. May need to transport clients/staff if required using agency transportation.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. Must be able to lift up to 20 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required.
SUPERVISORY DUTIES:
This position does not perform supervisory duties.
EQUIPMENT USED:
Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effectively both orally and in written form.
Due to licensing requirements, Covenant House Florida applicants will not be permitted to begin employment service until they have been cleared by a Florida and national criminal background search. All applicants for employment will be responsible for the cost associated with instituting background checks and will be eligible for reimbursement after 90 days of service.
Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House Florida. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law.