Job Description
Job Description
About the ReStore: Habitat Broward ReStore is a discount retail outlet that provides a source of funds to support Habitat for Humanity of Broward on its mission of building homes, communities and hope for low-income families who are currently living in substandard conditions.
Reports To: ReStore General Manager and ReStore Managers
Time Requirements: 28 hours per week; approx. 4 hours a day between 9am-6pm--must be available on Saturdays
Position Summary: Assists the ReStore staff in general tasks, helps maintain a clean, organized, and attractive store, stocks and displays donations and provides customer service.
Position Responsibilities: Will vary depending on daily needs and may include…
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Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer or donor, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
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Maintain an awareness of all promotions and advertisements
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Communicate customer requests to management
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Assist staff in maintaining safe, clean and adequate work environment and equipment.
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Lead volunteers and provide them with a positive volunteer experience.
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Safely load and unload (often heavy) donations and purchases.
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Helping customers take purchased items out to their vehicles
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Stocking and organizing donations according to staff requirements
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Disposing of materials as needed
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Any other tasks as assigned by manager.
Skills and Abilities Required:
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Friendly and helpful with good customer service skills
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Willingness to help a diverse customer base
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Self-motivated
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Must be able to handle tasks that require physical strength and endurance such as lifting 25 pounds, carrying, pushing and pulling
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Ability to work in a warehouse environment
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Ability to operate all equipment necessary to perform the job
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Ability to stand for an extended period of time
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Ability to communicate in English with customers and other staff
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Ability to read, count and write to accurately complete the job
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Ability to pass a drug test and a background check