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Community Association Manager - Onsite

Rental Heroes Property Management
locationOrlando, FL, USA
PublishedPublished: 6/14/2022
Real Estate
Full Time

Job Description

Job Description

On-Site Community Association Manager

Location: [Insert Location]
Type: Full-Time | On-Site
License: Active Florida CAM Required

We’re looking for a skilled Community Association Manager to oversee daily operations, supervise staff, and maintain compliance with Florida statutes and community governing documents. You’ll be the key on-site leader partnering with Boards, residents, vendors, and office teams to ensure a well-managed, thriving community.

Key Responsibilities

  • Oversee day-to-day property operations, including maintenance, inspections, and vendor management.
  • Enforce governing documents, covenants, and Florida statutes.
  • Prepare and manage budgets, review financial reports, and assist with capital planning.
  • Serve as the main liaison between Boards, homeowners, vendors, and staff.
  • Organize and attend Board and association meetings, preparing reports, minutes and follow-ups.
  • Manage contracts, bids, and project oversight for maintenance and improvements.
  • Utilize property management software (Appfolio preferred) and Microsoft Office for documentation and communication.
  • Lead, train, and coordinate on-site staff as needed.

Maintenance & Property Operations

  • Supervise the Maintenance Supervisor; coordinate daily maintenance tasks, work orders, repairs, and large projects.
  • Conduct regular property inspections to identify maintenance needs, violations, and community concerns.
  • Communicate with residents about maintenance schedules, access, and updates.
  • Provide updates to the Board, L-CAM, and office staff on work order and project status.

Resident & Compliance Communication

  • Supervise Front Desk/Office Manager; assist with front desk duties as needed.
  • Serve as first point of contact for residents’ maintenance issues, complaints, and general inquiries.
  • Enforce community rules, issue violation notices, and coordinate fines or further action.
  • Maintain accurate communication records and ensure timely follow-up.

Vendor & Project Coordination

  • Work alongside Maintenance Supervisor to coordinate site visits, collect estimates, schedule projects, and maintain records for Board review.

Financial & Accounting Support

  • Manage weekly accounts payable; review invoices, verify vendor data, process payments, and coordinate Board signatures.
  • Oversee receivables including HOA dues, track delinquencies, issue late notices, and coordinate collections as needed.
  • Manage water bill delinquencies and prepare relevant Board reports.

Board Meeting Preparation

  • Create and post monthly Board meeting agendas compliant with Florida law.
  • Prepare comprehensive board packets including reports, bids, and management recommendations.
  • Draft meeting minutes for approval.

Amenity Oversight

  • Assist in managing shared amenities (pool, gym, tennis courts, grill area) ensuring compliance with rules and coordinating maintenance.

Qualifications

  • Active Florida CAM license (required).
  • Minimum 2+ years’ experience in on-site community association management or related property operations role.
  • Strong knowledge of Florida HOA/Condo statutes, governing documents, and association compliance.
  • Proven skills in covenant enforcement, budget preparation, financial management, and project oversight.
  • Experience supervising maintenance and office/front desk staff.
  • Proficient with AppFolio, Microsoft Office, and email communication platforms.
  • Excellent communication, customer service, multitasking, and problem-solving skills.
  • Ability to work independently and as part of a team.

Company DescriptionRental Heroes is a Property Management company. We manage properties in Central Florida and Chicago as well as manage HOA's in Florida.

Company Description

Rental Heroes is a Property Management company. We manage properties in Central Florida and Chicago as well as manage HOA's in Florida.

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