Job Description
Job DescriptionWhite Elephant Palm Beach is hiring for the full-time, seasonal position of Turndown Attendant to provide turndown service and clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
*Must be available to work nights, weekends & holidays.
Responsibilities include:
- Remove all dirty Terries and replace with clean par to designated layout.
- Replace soiled bed sheets and turndown bed
- Place specified items in designated locations (turndown amenity/cards, bathrobe with card, TV remove control)
- Refresh ice bucket, tray and glasses
- Deliver excellent customer service
- Create daily job lists and record all serviced rooms
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Comply with health and safety regulation and act in line with company policies and licensing laws
Skills:
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
Applicants should work well under pressure, possess excellent communication skills, be extremely organized, flexible, self-motivated, and have a great sense of humor.
Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of elite properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin, Nantucket Boat Basin and White Elephant Aspen coming soon.