<h3>Job Description</h3>
Job Description
Techstaff has immediate assignments available for a busy County department with 3 locations. We seek individuals to handle front desk, customer service and some call center duties.
 
Duties Include:
<ul>
<li>Greet Visitors</li>
<li>Answer phone calls</li>
<li>Direct them to appropriate staff</li>
<li>Verify program eligibility</li>
<li>Program Intake</li>
<li>Provide instructions on how to fill out forms</li>
<li>Scan documents</li>
<li>Provide phone instructions</li>
<li>Administrative duties</li>
</ul>
 
Hourly Rate: $15.00
Hours&nbsp;– M-F 8:00 AM – 5:00 PM
Duration: January 2026 – June 2026
Locations &amp; Roles:
<ul>
<li>
<ul>
<li>University Community Resource Center (13605 N. 22nd Street, Tampa 33613)</li>
<li>
<ul>
<li>1 x Customer Care Call Center Representative</li>
<li>2 x Intake/Eligibility and/or Front Desk</li>
</ul>
</li>
<li>Lee Davis Community Resource Center (3402 N. 22nd Street, Tampa 33605)</li>
<li>
<ul>
<li>2 x Intake/Eligibility and/or Front Desk</li>
</ul>
</li>
<li>Plant City Community Resource Center (307 Michigan Avenue, Plant City 33563)</li>
<li>
<ul>
<li>1 x Intake/Eligibility and/or Front Desk</li>
</ul>
</li>
</ul>
</li>
</ul>
 
Please provide up to date resume for immediate consideration.

Front Desk Agent Customer Service

Job Description