Job Description
Company Overview:
At Piper Fire Protection, Inc, a Fortis Fire & Safety Brand, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.
Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.
If you are ready to be exceptional in your chosen career, apply to work with us today!
Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:
- Paid vacation and sick time
- Company Paid Holidays
- Additional paid time off for life events (e.g., jury duty, bereavement)
- Competitive compensation
- 401(k) retirement plan with competitive company match
- Medical, Dental, and Vision insurance
- Company paid life and short-term disability insurance
- Supplemental Long-term Disability and Life Insurance Packages
- Legal Insurance
- Pet Insurance
- Career Advancement Opportunities
**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**
Job Summary:
Piper Fire’s Clearwater, FL Branch is currently seeking an Alarm and Low Voltage Department Manager. This position is responsible for the day-to-day operations of Piper’s Low Voltage Installation and Service Teams. This candidate will also support our fire alarm and special hazard inspection departments. Experience with BDA systems, CCTV, Security, Nurse Call, and Access Control would be a huge asset for this role.
This position is an in-office role and will be required to report to our Clearwater office daily, except when traveling to job sites or for other business needs.
Key Responsibilities:
- Maintain strong relationships with existing vendors and clients.
- Evaluate, recommend, and implement new product lines to expand the book of business.
- Cultivate industry connections through participation in trade organizations.
- Ensure the Alarm Department delivers exceptional, world-class customer service.
- Oversee training for the Low Voltage Team and provide technical support as needed.
- Manage estimation of repairs and replacements for existing fire alarm and low voltage systems based on customer requests and inspection discrepancies.
- Coordinate recruitment, onboarding, and training of new team members.
- Oversee estimating, design, project administration, and project management functions.
- Collaborate with other departments to achieve organizational goals.
- Conduct performance reviews and ensure staff meet established objectives.
- Take on mission-critical tasks as necessary to support business needs.
- Develop and implement best practices and SOPs to optimize operational effectiveness.
- Represent department operations to the executive leadership team.
- Support customer service efforts by meeting directly with clients when needed.
- Assist with sales initiatives, including inspections, service, and construction projects.
- Maintain P&L responsibility for the department.
- Manage operations across multiple locations.
Required Skills & Qualifications:
- High school diploma or GED.
- Valid driver’s license with a clean driving record.
- Minimum 5 years of experience in sales, project management, or management of low voltage or fire alarm systems.
- At least 2 years of management experience overseeing 5+ employees.
- Strong knowledge of fire alarm products, access control, BDA, and CCTV systems.
- Experience troubleshooting fire alarm and other low voltage systems.
- Knowledge of estimating practices and procedures, including blueprint reading, software input, data analysis, takeoff techniques, and electrical system components.
- Ability to read and thoroughly understand all bid documents.
- Familiarity with NFPA standards (NFPA 1, 70, 72, 101, 1221, 1225), FBC 2020, and current industry codes.
- Proficiency in Microsoft Office Suite.
- Ability to work independently without supervision as well as effectively as part of a team.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Experience estimating and managing projects for BDA installations.
- Strong understanding of labor risk factors, including location, weather, labor availability, installation complexity, and scheduling.
- Proficiency with estimating software, including custom designations, bid summaries, item substitutions, special reporting, and job exporting.
- Experience using Bluebeam Revu for project documentation and takeoffs.
- Knowledge of Florida-specific codes and familiarity with the Greater Tampa Bay Area is a plus.
- Possession of a GROL license is highly desirable.
Physical Requirements
While performing the duties of this job, the Team member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team member is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team member is frequently required to stand, walk, sit, and climb stairs, or balance. The Team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Fortis Fire & Safety Inc. is an EEO Employer. We select people on the basis of skill, training, ability, attitude, and character without discrimination with regard to age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or a disability that does not prohibit performance of essential job functions.