Provider Services Specialist (Early Childhood Programs)
Job Description
Job Description
Provider Services Specialist (Early Childhood Programs)
Location: Boynton Beach, FL (Hybrid: 2 days at home/3 days in office, after provisional period)
Schedule: Full-Time, Monday-Friday
Pay: up to $22.80 per hour commensurate with experience
Bachelor's Degree Required
We're Hiring! Are you fluent in English and Spanish and passionate about making a difference in early childhood education? Join the Early Learning Coalition of Palm Beach County as a Provider Services Specialist and help support childcare providers and families in accessing essential programs.
What You'll Do
- Manage provider contracts for School Readiness, VPK, and scholarship programs.
- Assist providers with account setup, maintenance, and navigation of online systems.
- Ensure data accuracy and compliance with state and local regulations.
- Respond to provider inquiries via phone, email, and chat with professionalism and care.
- Prepare documentation for audits and compliance reviews.
What We're Looking For
- Bilingual (English & Spanish) - Required.
- Bachelor's degree in Education, Human Services, Social Work, or related field.
- 2+ years of related experience and/or training
- Customer Service experience
- Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues.
- Experience with online systems navigation and audit review are preferred.
- Strong communication and organizational skills
Why You'll Love Working Here
- Hybrid/work from home flexibility after provisional period
- Competitive pay and benefits.
- Opportunity to make a real impact in the lives of children and families.
- Supportive, mission-driven team environment.
Benefits Include:
- Comprehensive health, dental, and vision insurance
- Generous Paid time off and holidays
- Retirement plan with employer contribution
- Tuition Reimbursement
- Employee Assistance Program
Ready to join us? Apply today and help shape the future of early learning in Palm Beach County!
Link to full job description: https://elcpalmbeach.box.com/s/c9i7uaic4qajnd4k0cnrkte8qrn1rxb7
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