IT Support Tech
Miami, FL 33222, USA Published: 6/14/2022
Job Description
- Proficiency in troubleshooting and supporting Microsoft Windows operating systems (Windows 10/11) and Microsoft Office Suite (Microsoft 365).
- Experience with macOS operating systems is a plus.
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP) and basic network troubleshooting.
- Hands-on experience with hardware installation, configuration, and repair (desktops, laptops, printers, etc.).
- Experience with Active Directory user and group management.
- Knowledge of IT service management (ITSM) tools (e.g., ServiceNow, Jira Service Desk).
