Job Description
Job DescriptionDescription:
Title:
Director of IT
Date Revised:
June 2025
Department:
Information Technologies
About us:
Hallandale Pharmacy specializes in personalized compounding to address the unique needs of patients. Through strategic partnerships with healthcare professionals across the nation, we have developed a comprehensive formulary of pharmaceuticals focused on enhancing well-being. As a designated 503A pharmacy, we adhere to rigorous standards set forth by the United States Pharmacopeia, guaranteeing the highest quality in every prescription.
We are seeking a Director of Information Technology to oversee a wide range of responsibilities such as creating the IT strategy, implementation and maintenance of systems, improve efficiencies and compliance in alignment with industry regulations.
Job responsibilities:
- The IT Director will oversee all aspects of the firm’s technology systems, ensuring seamless operations, cybersecurity, and strategic IT growth.
- Requires hands-on leadership with a superior expertise in technology, network management, and IT best practices to support the firm, leadership and employees.
- The role requires deep understanding of manufacturing processes and strong expertise in MES, ERP operations, Predictive Maintenance systems, data integration, and industrial automation.
- Manage the firm’s network, servers, workstations, and cloud environments. Maintain reliable networks, Wi-Fi, VPN, firewalls, cloud telephony, endpoints, and business apps.
- Run all IT networks and firewalls, telephony, onboarding, equipment procurement, office setup, service desk, vendors, security operations, and business-application uptime.
- Stabilize & Optimize Current Operations: Implement and oversee a service desk, incident response, change management, and SLA dashboards.
- Build and mentor the IT Team by hiring, coaching, and performance-manage service desk, NOC, endpoint, network, and security engineers
- Efficiently onboard and offboard staff leveraging automation.
- Expertise in identity/SSO, lifecycle automation, ITSM, endpoint management, cloud telephony/VoIP, networking, and security operations.
- Lead the Modernization Roadmap: Design, budget, and execute a 12-month program covering identity/SSO, lifecycle automation, ITSM rollout, zero-touch endpoint management, cloud telephony migration, ERP integration, domain consolidation, and security uplift.
- Define clear roles, career paths, on-call rotations, and continuous-improvement culture.
- Implement Automation-First processes by deploying zero-touch provisioning (Okta + HRIS/MDM), join-move-leave workflows, self-service portals, and CMDB; automate repetitive tasks and measure outcomes.
- Lead the end-to-end technical analysis of current and design of MES solutions (e.g., Siemens Opcenter or GE Proficy, etc.)
- Oversee technical configuration, customization, and integration of MES with ERP (JDE, SAP), LIMS, LabX etc.
- Coordinate with system integrators and internal developers to ensure delivery of robust systems functionalities such as Predictive Maintenance system.
- Design and maintain interfaces between manufacturing systems and external systems (e.g., historians, quality systems, ERP, LIMS)
- Define data models, data flows, and ensure data integrity between manufacturing systems and connected systems.
- Align technology and infrastructure changes with CI/CD release calendars and platform architecture.
- Superb communication and produce crisp documentation—can brief executives, mentor technicians, and develop standard operating procedures.
- Oversee cybersecurity measures, including data protection, firewalls, and compliance with legal industry standards (e.g., HIPAA, client confidentiality).
- Ensure high availability, disaster recovery, and business continuity planning.
- Troubleshoot hardware, software, and connectivity issues.
- Ensure compliance with data privacy laws and ethical obligations related to client information.
- Conduct regular security audits and employee training on IT policies.
- Facilitate planning, moves, and logistics for expansion in alignment with Executives.
- Will be required to follow gowning requirements and wear protective clothing when in labs.
Requirements: