Medical Receptionist

Job Description

Job Description

Job Summary
We are seeking a dedicated and professional Medical Receptionist to join our brand-new physician owned and operated urgent care. The ideal candidate will be responsible for providing exceptional administrative support in a fast-paced medical environment. This role requires strong communication skills, attention to detail, and a solid understanding of medical terminology and office procedures. The Medical Receptionist will be the first point of contact for patients and must ensure a welcoming atmosphere while managing various clerical tasks efficiently.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Schedule appointments and manage the clinic calendar effectively.
• Handle incoming calls on multi-line phone systems with professionalism and courtesy.
• Handle cash daily
• Maintain accurate patient records and conduct oneself in compliance with HIPAA regulations.
• Process medical collections and manage billing inquiries.
• Review documentation for accuracy, including CPT coding and ICD coding.
• Assist with medical administrative support tasks, including filing, typing, and data entry.
• Utilize electronic health record (EHR) system, eClinicalWorks, for patient management.
• Coordinate care plans and communicate effectively with healthcare providers regarding patient needs.
• Provide excellent customer service to enhance patient satisfaction.

Qualifications

• Previous experience as a Medical Receptionist or in a similar role within a medical office or clinic setting is preferred.
• Proficiency in medical terminology, including familiarity with ICD-9 and ICD-10 coding systems.
• Strong computer skills, including proficiency in Microsoft Office applications.
• Bilingual candidates (English/Spanish are encouraged to apply to enhance patient communication.
• Excellent phone etiquette and interpersonal skills to interact positively with patients and staff.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Knowledge of medical billing processes and experience with medical coding is beneficial.
• Strong organizational skills and ability to work independently as well as part of a team. Join our team as a Medical Receptionist where you can make a significant impact on patient care while developing your career in the healthcare industry.
• Caring and compassionate nature with an openness and acceptance for all types of patients.

Job Type: Full-time

Benefits:

• Free parking
• Opportunities for advancement
• Paid orientation
• Paid training
• Professional development assistance
• Uniform allowance
• Low cost visits at the clinic for employees

Work Location: In person

**Note, this is a new start-up practice and is not owned by a large corporation or entity. There are no shareholders. Therefore, once this company begins to grow, all standard full-time benefits will be made available to all full-time employees. Approx 6 months to 1 year.

Company DescriptionA new start-up urgent care practice that is wholly physician owned and operated. I am seeking to build a practice where patients always come first and compassion and care are infused into every visit. Our focus is on patient care, not profit. Every decision we make is guided by what's best for our patients. We measure our success by patient experience and outcomes- not by revenue. We are here to provide care the way it should be- personal, accessible, and centered on the patient, never on the bottom line. We welcome patients from all walks of life and provide care in a respectful, nonjudgmental environment. My practice is not just open to all, we embrace everyone and their differences.

Company Description

A new start-up urgent care practice that is wholly physician owned and operated. I am seeking to build a practice where patients always come first and compassion and care are infused into every visit. Our focus is on patient care, not profit. Every decision we make is guided by what's best for our patients. We measure our success by patient experience and outcomes- not by revenue. We are here to provide care the way it should be- personal, accessible, and centered on the patient, never on the bottom line. We welcome patients from all walks of life and provide care in a respectful, nonjudgmental environment. My practice is not just open to all, we embrace everyone and their differences.