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Front Desk Representative

SB Pro Roofing
locationPinellas Park, FL 33781, USA
PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job Description

Job Title: Front Desk Representative (Part-Time)
Location: On-site — Pinellas County, FL
Hours: Part-Time (35–40 hours/week)
Compensation: $15–$18/hr (based on experience)

About SB Pro Roofing

SB Pro Roofing is a growing, high-performing roofing company based in Pinellas County. We’re known for our professionalism, quality work, and strong customer relationships. As we expand, we’re looking for a reliable, personable, and organized Front Desk Representative to support our team and help keep the office running smoothly.

What You’ll Do

  • Greet clients and visitors with a professional, positive attitude

  • Answer and route incoming calls, texts, and emails

  • Help manage appointment scheduling and basic calendar tasks

  • Handle incoming mail, deliveries, and organize front office space

  • Support light administrative tasks for sales and operations teams

  • Enter and update client information in our CRM system

  • Maintain front desk and break room tidiness

  • Restock and organize office supplies and materials

  • Provide basic support for on-site team coordination

  • Communicate clearly with team members and follow office protocols

What We’re Looking For

  • Excellent communication skills (in person, on the phone, and in writing)

  • Friendly, organized, and detail-oriented personality

  • Previous experience in a front desk, receptionist, or admin role preferred

  • Proficiency in Google Workspace or Microsoft Office

  • Ability to multitask in a fast-paced, team-oriented environment

  • Reliable and professional in both appearance and conduct

  • Bonus: Bilingual (English/Spanish)

Company Standards (Applies to All Roles):

We maintain a professional, clean, and safety-first environment both in the office and in the field. All employees, including office staff, are expected to contribute to our company culture and reputation.

  • Maintain a neat, organized workspace

  • Support total customer satisfaction — our 5-star reviews drive business

  • Wear clean, branded SB Pro Roofing attire during work hours (provided)

  • Communicate with clarity and respect at all times

  • Follow consistent work hours and punctuality expectations

Drug & Alcohol Policy:

SB Pro Roofing maintains a safe, healthy, and productive workplace. We prohibit:

  • Use, possession, or distribution of illegal drugs or alcohol during work hours or on company property

  • Being under the influence while performing any work duties

Drug testing may be conducted for:

  • Pre-employment

  • Random selection (if applicable)

  • Suspicion of substance use

  • Post-incident or accident reporting

Employees on prescription medication that may affect performance must inform a supervisor or HR.

Why Join SB Pro Roofing?

  • Steady hours and growth opportunities

  • Friendly, supportive office environment

  • Paid weekly

  • Be part of a high-performing, locally trusted company

  • We value people who take pride in their work

Ready to join a company where your work is appreciated and your role matters? Apply today!

Company DescriptionAt SB Pro Roofing, we don’t just build roofs—we build trust. We’re expanding and seeking a part-time Customer Success Manager to help manage communication with clients, provide updates during the project lifecycle, and ensure an outstanding customer experience from start to finish.

Company Description

At SB Pro Roofing, we don’t just build roofs—we build trust. We’re expanding and seeking a part-time Customer Success Manager to help manage communication with clients, provide updates during the project lifecycle, and ensure an outstanding customer experience from start to finish.

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