Job Description
Job Description
We are seeking a dedicated, organized, and personable Front Desk Coordinator to be one of our patients’ first points of contact. The ideal candidate will have an upbeat, friendly attitude and excel in creating a welcoming and professional environment. Reliability, efficiency, strong organizational skills, and problem-solving abilities are essential.
Key Responsibilities
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Greet and check in patients for appointments in a timely and friendly manner
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Maintain front desk operations: pull charts, prepare charts for the next day, answer multi-line phones
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Work collaboratively with staff to provide exceptional patient care
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Keep providers on schedule by ensuring assistants have the necessary paperwork
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Schedule appointments in person and over the phone to optimize provider time and treatment room use
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Assist patients by answering questions and easing any concerns
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Update and maintain patient records, personal details, and insurance information
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Protect patient confidentiality in compliance with HIPAA regulations
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Follow office policies and procedures, reporting any necessary changes
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Support the team by completing related tasks as needed
Qualifications
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Proven experience in a medical office front desk or similar role
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Strong customer service and communication skills
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Proficient in basic computer applications and data entry
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Comfortable with multi-line phone systems and clerical tasks
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Excellent organizational skills with the ability to multitask under pressure
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Ability to work independently and as part of a team
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Bilingual skills are a plus
Job Type: Full-Time
Schedule: Monday–Thursday 7:45 AM–5:00 PM, Friday 8:00 AM–2:00 PM
Company DescriptionThe Florida Back Institute in Boca Raton, FL, is a highly regarded orthopedic spine surgery center dedicated to diagnosing and treating a wide range of spinal conditions using both conservative and advanced surgical approaches. Led by Dr. Jeffrey C. Fernyhough and Dr. Nathaniel A. Lowen, the institute has earned a reputation that draws patients from South Florida and beyond
Company Description
The Florida Back Institute in Boca Raton, FL, is a highly regarded orthopedic spine surgery center dedicated to diagnosing and treating a wide range of spinal conditions using both conservative and advanced surgical approaches. Led by Dr. Jeffrey C. Fernyhough and Dr. Nathaniel A. Lowen, the institute has earned a reputation that draws patients from South Florida and beyond