Job Description
Job Description
WE ARE FLORIDA MEDICAL!
Our 459-bed acute care hospital has made excellence in delivering healthcare a priority, and it shows:
- We are home to the Heart Institute of Florida, where our doctors have worked on the leading edge of cardiac care for more than 40 years.
- We are part of the Advanced Neuroscience Network, leading the way in brain and spinal care in Florida.
- We have a comprehensive stroke center that offers fast, effective stroke care for a strong recovery.
At Florida Medical Center, we are committed to delivering the highest quality care possible to each of our patients. We strive to help patients achieve better outcomes, quicker recovery times, shorter hospital stays and ultimately, better health. As a result of our efforts, Florida Medical Center has received numerous prestigious awards and accolades from trusted organizations including the Florida Agency for Health Care Administration (AHCA) and the American Heart/Stroke Association.
WHAT WE OFFER
- Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.
- Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance
- Comprehensive Employee Benefits: Full and Part Time employees are eligible for various plans for medical, dental, and vision insurance.
POSITION SUMMARY:
Assists and coordinates evidence-based medicine and performance improvement activities of the hospital. Collects and enters data on evidence-based medicine patients (AHA, GWTG, NCDR, CMS) and prepares reports. Serves as consultant to the Medical Staff Committees and Department Managers. Participates in peer groups as necessary to keep current with performance improvement and regulatory standards.
CUSTOMER SERVICE RESPONSIBILITIES:
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with director/manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explain procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):
- Florida RN License required
- ICU Experience preferred
- Computer proficiency to include the use of software such as Microsoft Word, Excel, PowerPoints
- Must be flexible to handle a variable workload, frequent work interruptions, deadlines, priority changes and multiple opinions/viewpoints
- Must be able to deal effectively with management, administration, medical staff and ancillary departments.