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GENERAL MANAGER

SF MIAMI LLC
locationMiami, FL, USA
PublishedPublished: 6/14/2022
Retail
Full Time

Job Description

Job Description

About Sexy Fish Miami:

Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate.

The Role:

We're seeking a driven and hospitality-focused General Manager to join our leadership team and help drive operational excellence.

What We Offer:

  • Comprehensive medical, dental, vision, etc. insurance coverage.
  • 401(k) Matching
  • Paid Time Off
  • Extra Perks – Restaurant discounts and more!

What You’ll Be Doing:

Duties and Responsibilities

  • Understand the guest and how to efficiently manage the guests’ expectations
  • To have a great front of house presence, be a leader and inspire your team
  • Fully understands and articulate the financial targets
  • Establish and maintain realistic budgets and identify ways to improve profitability
  • Effectively manage cost controls and ensure budgets are carefully adhered to
  • To demonstrate an up to date in depth understanding of the industry
  • Identifies business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
  • Build and maintain strategic relationships with internal and external individuals and groups.
  • To arrange an attend training and team meetings.
  • Strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Manages difficult or emotional customer situations; Responds promptly to guest and resident needs; Solicits their feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Direct performance of Restaurant staff and follow up with corrections where needed.
  • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
  • Motivate restaurant staff and maintain a cohesive team.
  • Maintain complete knowledge of:
    1. All liquor brands, beers and non-alcoholic selections available in the Restaurant.
    2. The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
    3. Designated glassware and garnishes for drinks.
    4. All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, presentation and prices.
    5. Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code.
  • Point of Sale system and manual system procedures.
  • Daily reservations expectancy.
  • Additional duties as assigned by management

Business Responsibilities

  • Taking responsibility for the business performance of the restaurant.
  • Analyzing and planning restaurant sales levels and profitability.
  • Organizing marketing activities, such as promotional events and discount schemes.
  • Preparing reports at the end of the shift/week, including staff control, food control and sales.
  • Creating and executing plans for department sales, profit and staff development.
  • Setting budgets and/or agreeing them with senior management.
  • Planning and coordinating menus.

People Management

  • Offer clear directions and briefings to the management team
  • To offer effective feedback on performance through structures reviews against company standards.
  • To ensure team take full advantage of relevant learning and development opportunities.
  • Makes good decisions based upon a mixture of analysis, wisdom, experience and judgement rather than emotions.
  • To recruit the ideal staff members who embody the company values.

Sales and Profitability

  • To set, achieve and maximize sales and profit targets.
  • To ensure that adequate staffing levels are maintained, and staff costs are within the weekly budget.
  • To be responsible for the implementation of the company’s money handling procedure and the timely and accurate banking of all monies within company guidelines.
  • To ensure daily safe checks and end of night sales administration is completed accurately.
  • To ensure adequate stock levels of wine/drinks and restaurant equipment are maintained.
  • To ensure that all controllable costs to include wastage are kept to a minimum whilst actively seeking new ways to improve the profitability of the restaurant.
  • To adhere to money/banking procedures in line with company policy.
  • Identify business opportunities which provide greatest return on investment aligned with company strategy.

Stock Management

  • To liaise with the AGM to establish and maintain stock inventory on weekly & monthly basis to agreed levels.
  • To liaise with the Head Chef to establish and maintain excellent relations with suppliers to ensure efficient, documented, accurate and timely deliveries.
  • To ensure the consistent quality, rotation, and levels of stock.

Company Assets, Safety and Security

  • To ensure that all company assets, cash, stock, property, and goods are well cared for and secure at all times.
  • To establish, maintain and monitor the highest standards of hygiene and Health & Safety in accordance with all statutory, legal and company requirements.
  • To maintain the highest personal standards of presentation, dress, and behavior and to ensure that this is maintained by all team members.
  • To maintain the highest standards of cleanliness and hygiene in all areas of the restaurant environment, utensils, goods and equipment.
  • To carry out daily pre shift opening check to ensure the restaurant and bar standards of appearance and cleanliness are to the required standard, as well as good housekeeping check – lighting, music, clear fire exits.
  • To carry out last man out checks on close downs to ensure the safety of the company’s assets.

What We’re Looking For:

  • 4+ years of management experience in a high-volume, upscale dining or hospitality environment
  • Proven leadership skills with a focus on team development and guest satisfaction
  • Strong understanding of restaurant operations, including scheduling, and inventory
  • Excellent communication and problem-solving skills
  • Ability to work evenings, weekends, and holidays as required
  • Ability to grasp, lift, move, or push goods on cart/truck weighing up to 15 pounds.
  • Ability to move safely in uneven terrain or in confined spaces.
  • Ability to tolerate varying conditions of noise level, temperature, and illumination

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.

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