Senior Network Operations Engineer (Tier 3)

Job Description

Job DescriptionDescription:

Oneida Technology Services (OTS) has an immediate opening for a Senior Network Operations Engineer (Tier 3) at the Cape Canaveral Space Force Base in Florida.

Key Responsibilities:

• Multi-disciplined senior network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems.
• Provides touch labor for all network devices.
• Oversees monitoring of network assets per SLAs.
• Performs break/fix and maintenance activities.
• Deals with more complex network issues, requiring a deeper understanding of the support IT infrastructure.
• Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure.
• Common tasks include resolving configuration issues and account administration.
• Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies.
• Trains junior NOC technicians via knowledge transfer and creation of knowledge articles.
• Investigates and diagnoses incidents to restore failed network services as quickly as possible.
• Leads root cause analysis and suggests resolutions for network infrastructure problems.
• Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix.
• Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment.
• Knowledge of network protocols such as OSPF, BGP, and EIGRP.
• Experience with Cisco command line interface and configuration.
• Troubleshoots complex problems to closure.
• Hands-on technical position that provides Tier 3 technical expertise.
• Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies.
• Communicates clearly and succinctly, both written and orally, and presents products and ideas in a business-like manner.

Requirements:

Minimum Qualifications:

Education & Experience:

• Technical BA/BS with a minimum of 7 years performing as a Network Engineer on large, complex programs
• High School diploma or associate degree with a minimum of 10 years performing as a Network Engineer on large, complex programs

Specific Skills:

• Experience with DoD IT security requirements
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio);

Preferred:

• ITIL v3 or ITSM experience
• Experience supporting DAF and local base environments

Certifications:

• DoD 8570 IAT III Baseline Certification (CompTIA Security+ CE or CCNA-SEC)
• CCNP or CCDP or equivalent

Clearance: Secret

Compensation Range: $53-57/ Hour + Benefits

About Us:

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.

Our family of companies includes:

• Oneida ESC Group (OESC)
• Oneida Professional Services (OPS)
• Oneida Total Integrated Enterprises (OTIE)
• Mission Support Services (MS2)
• Sustainment & Restoration Services (SRS)
• Oneida Engineering Solutions (OES)
• General Mechanical Corporation (GMC)
• LG2 Environmental Solutions (LG2)
• Oneida Environmental (OE)

We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers’ missions.

Equal Employment Opportunity:

Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.

Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program. https://www.e-verify.gov/

Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs