Job Description
Job DescriptionWe are looking for a highly organized and detail-oriented Administrative Legal Assistant to join our team in Plantation, Florida. This is a Contract to permanent position, offering an excellent opportunity for a dedicated individual to contribute to legal operations while gaining valuable experience. The ideal candidate will be bilingual in English and Spanish and excel in providing administrative support to enhance efficiency and client service.
Responsibilities:
• Conduct initial intake interviews for hotline callers, ensuring accuracy and attentiveness.
• Maintain detailed logs of high-volume calls and manage case files for pro bono attorneys.
• Prepare and organize case files on the internal Legal Server database to streamline operations.
• Coordinate case referrals and provide ongoing support for clients and attorneys.
• Address and resolve client or attorney concerns with professionalism and efficiency.
• Collaborate on special projects within the organization to support overall goals.
• Provide backup assistance to team members in the Broward Lawyers Care Pro Bono Project.
• Utilize strong communication skills to interact effectively with clients, attorneys, and community agencies.
• Manage multiple tasks simultaneously while maintaining high standards of organization and accuracy.• Proficiency in Microsoft Word and other office equipment.
• Strong communication abilities and interpersonal skills.
• Proven ability to multitask and prioritize tasks effectively.
• Exceptional organizational skills and a customer-focused mindset.
• Previous experience in a legal environment is preferred.
• Bilingual in English and Spanish is strongly preferred.
• Comfort with phone operations and handling client intake processes.
• Experience managing and maintaining legal files.