Rigging Services Manager - Audio Visual, Event Technology - Theatrical, Ballroom, Arena

Job Description

Job Description

Manager, Rigging Services

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Rigging Services Manager oversees daily rigging operations at an assigned venue, ensuring efficient

resource planning, execution, and compliance with safety and quality standards. This role is accountable

for labor coordination, budget oversight, and alignment with the company’s goals and operational

framework.

Essential Functions:

• Collaborates with Venue Leadership, Sales Teams, and Technical staff to ensure compliance

with Rigging standards and promote operational excellence

• Plans and allocates labor based on production schedules, estimating work hours required to meet

event needs

• Interprets blueprints, specifications, and job orders; assigns tasks to Technicians and supervises

execution to ensure safety and quality

• Provides coaching and guidance to Rigging staff, reinforcing company policies and encouraging

performance improvements

• Identifies and implements process improvements and equipment usage strategies to increase

crew efficiency

• Troubleshoots operational issues and supports Technicians in resolving on-site challenges

• Motivates team members through feedback and performance coaching to meet project goals

• Manages and maintains accurate records of labor hours, materials, and equipment inventory

• Oversees Rigging material requisitions, inspections, and usage

• Participates in Rigging activities when necessary and leads by example

• Prepares and reviews load calculations to ensure Rigging safety and compliance

• Partners with clients to determine labor needs for event load-ins and load-outs

• Completes and submits necessary documentation related to sales, labor, and equipment

• Verifies the return of all Rigging equipment and ensures damaged or defective items are properly

tagged for repair

• Performs additional duties as assigned to support department and company success

Education & Experience:

• High School Graduate or Bachelors; Related field experience preferred

• Ability to interpret floor plans and three-dimension drawings

• AutoCAD and/or Vectorworks proficiency

• Understanding of Rigging safety procedures

• Familiarity with local union jurisdictions and rules

• Minimum of five (5) years of Technical Overhead Rigging experience

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Working knowledge of all Microsoft Office Software applications, establishing Sharepoint sites

and Teams presentations, as required

• Strong written and verbal skills necessary to complete assigned tasks and excellent project

management skills a must

• Works on assignments that are more complex in nature in which judgment and initiative are

required in resolving problems and making recommendations

• Thorough knowledge of company and departmental policies and procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

ETCP Rigger Arena/Theater certification preferred

Benefits:

• Performance based incentive plans on top of base salary
• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.