Voodoo Doughnut Miami - Now Hiring Shift Supervisors!

Job Description

Job Description

Exciting news! Voodoo Doughnut is expanding and we are now hiring stellar Shift Supervisors to be a part of our grand opening crew at our first location in Miami, FL!

We are seeking individuals as unique as our doughnuts that thrive in a fast-paced growth environment Oh, it might help if you enjoy out-of-this-world doughnuts, too!

Why Voodoo?

• Ditch the name tag, forget the uniforms - we believe you shine when you can be yourself!
• Music is major! The team controls the playlist in our store.
• Cash in the dough with competitive pay and tips (average $4-$6/hr).
• We treasure our Shift Supervisors. We offer medical, dental, and vision benefits; paid time off; pet insurance; parental leave; weekly pay; disability and life insurance; holiday pay; EAP; and much more.
• Doughnuts for days - doughnuts are always free for our team!

Essential Duties:

• Acts with integrity, honesty, and the passion that promotes a positive work environment.
• Creates meaningful connections with guests, discovers guest needs, and responds with a guest focused attitude.
• Monitors shift service expectations and lobby appearance to promote a positive guest environment.
• Develops positive relationships with all members of the shop team and understands how to address individual motivation, needs, and concerns.
• Fosters a positive learning environment through clear, specific, timely, and respectful coaching and feedback to team members on shift.
• Assists and supports team member training through positive reinforcement and coaching.
• Maintains an energetic, inviting, and safe atmosphere during shift.
• Directs team members to various workstations to ease operational flow and ensures cleanliness and guest needs are met during shift.
• Communicates production numbers, collaborating with shop management to meet sales and labor targets.
• Supports shop product ordering and inventory needs.
• Follows standard operating procedures set forth by Voodoo Doughnut including cash handling, guest and team member incident reporting, state health inspections, and overall safety and security of the shop.
• Communicates safety and equipment needs to shop management team.
• Executes shop opening, midday, and closing protocols and procedures.
• Responsible for providing team member breaks and rest periods following state regulations and guidelines.
• Maintains a calm presence during peak volume or unannounced events.
• Maintains regular and consistent attendance and punctuality.

How Do I Qualify?

• Must be at least 18 years of age to apply.
• Must be authorized to work in the United States.
• Flexible schedule including days, evenings, weekends, overnights, and holidays with the ability to work various shifts.
• Current food handler's card or ability to obtain one upon hire.
• Positive and professional attitude.
• Basic math and kitchen/cooking skills.
• Ability to work as a team and build lasting relationships.
• Demonstrate a superior work ethic.
• Reliable transportation.
• Prior experience in food service, bakery production, or customer service.

Physical Requirements

• Handle cooked or raw bacon and allergens including soy, wheat, dairy, strawberries, peanuts, and/or coconut.
• Perform repetitive movements such as walking, pushing, pulling, bending, twisting, reaching, kneeling, crouching, and stooping.
• Stand for the duration of a shift.
• Sustained physical endurance and speed.
• Safely lift and carry heavy objects up to 50 lbs.
• Walk up and down stairs depending on shop.
• Work with chemicals used in cleaning and sanitizing.

Working Conditions

• Kitchen environment rotating between front and back of house.
• High noise levels due to operations, guests, and overhead music.
• Environment of high volume and input.
• May be indoor or outdoor setting depending on shop (varied weather conditions are expected) including delivering car side orders to guests.