Estate Manager

Job Description

Job DescriptionPosition Overview

The Estate Manager is responsible for the comprehensive care, operation, and hands-on maintenance of a high-value residential estate and its systems. This role requires exceptional mechanical aptitude, strong technical knowledge, and a high level of personal accountability. The Estate Manager will independently manage day-to-day property operations, perform hands-on work where appropriate, and coordinate specialized vendors when required, ensuring the estate operates at the highest standard of safety, functionality, and presentation.

This position is well-suited for a self-directed professional who takes pride of ownership in the estate, exercises sound judgment, and communicates effectively with principals, guests, and service providers.

Technical & Mechanical Competencies

• Broad, hands-on mechanical aptitude with the ability to independently diagnose, maintain, and safely repair residential and light-commercial systems without defaulting to outside contractors

• Working knowledge of HVAC systems, including:

  • Mini-split systems (basic diagnostics, cleaning, filter service, operational troubleshooting)

  • Chilled-water HVAC plants (system awareness, monitoring, vendor coordination, basic fault recognition)

  • Chilled-water Air Handling Units (maintenance, basic troubleshooting, monitoring)

• Familiarity with home automation and control systems, including:

  • Crestron (or comparable enterprise-level AV / control platforms)

  • Lutron lighting and shade systems (basic programming awareness, troubleshooting, load identification)

• Operational experience with enterprise-level CCTV and security systems, including camera systems, NVRs, access control, and basic networking awareness

• Understanding of garage door systems and gate operators, including routine checks and minor adjustments

• General electrical knowledge sufficient to safely perform minor repairs and troubleshooting (outlets, switches, fixtures, breakers), with a strong understanding of personal and property safety

• General plumbing skills, including sinks, toilets, faucets, valves, and fixtures; ability to identify when escalation to licensed trades is required

• Working knowledge of pool and spa systems, including heaters, pumps, and controls, with the ability to monitor operation, identify issues, and clearly communicate findings to service contractors when needed

• Ability to read and interpret equipment manuals and manufacturer documentation and apply that information

Property Maintenance & Hands-On Work

• Routine care and cleaning of exterior property elements, including outdoor glass, furniture, and hardscape features

• Oversight and hands-on maintenance of landscape and architectural lighting systems

• Ability to perform painting and light finishing projects to a high aesthetic standard

• Strong general handyman skills, including carpentry basics, mounting, patching, adjustments, and preventative upkeep

Vehicles, Equipment & Recreational Assets

• Monitor vehicle maintenance schedules, including routine service coordination

• Operation, care, and maintenance oversight of recreational equipment and “toys,” including ATV and jet skis

• Strong focus on safety, proper storage, readiness, and user education for all vehicles and equipment

Professional & Operational Responsibilities

• Personal accountability and pride of ownership over the estate and its systems

• Ability to communicate clearly and professionally with principals, guests, and high-net-worth individuals

• Sound judgment in knowing when to self-perform work versus when to engage specialized vendors

• Organized, methodical approach to maintenance schedules, documentation, and follow-through

• Comfortable working independently while coordinating seamlessly with household staff and external service providers

• Accountability for household accounts and expenses, including submitting receipts, reviewing and approving vendor invoices, coordinating with accounting/AP for timely payment, and maintaining general awareness of monthly spending when asked

• Computer and technology proficient, including macOS and iOS devices, both for personal productivity and to assist principals with everyday device use and troubleshooting

Ideal Candidate Profile

The ideal candidate is a discreet, service-oriented professional with strong technical capability, excellent judgment, and a commitment to maintaining a private estate at the highest level. This individual takes pride in craftsmanship, values preventative maintenance, and understands the expectations and confidentiality required when working with an Ultra High Net Worth family.