Automotive Dealership Bilingual BDC Representative

Job Description

Job Description

Bilingual Automotive BDC Representative
Location: Arlington Toyota – Jacksonville, FL

Business is booming – and so is your opportunity to earn big!
Arlington Toyota is actively seeking an experienced Bilingual BDC Representative to join our high-performing team. With over 5,000 monthly sales and service opportunities, this is your chance to work in a fast-paced, customer-focused environment and significantly boost your income.

Why Work With Us?

• High-volume dealership with unmatched lead flow

• Family-owned and operated – no corporate red tape

• Positive, professional, and team-driven work culture

• Above-average earning potential with uncapped bonuses

• Comprehensive benefits package and paid training

What We’re Looking For:

If you’re one of the best in your current BDC or call center role, and you're looking for more money, more respect, and more opportunity — we want to talk to you NOW.

The ideal candidate is bilingual (English/Spanish), detail-oriented, organized, and thrives on delivering an exceptional customer experience. Automotive BDC experience is strongly preferred.

Key Responsibilities:

• Handle inbound/outbound scripted calls with current and prospective customers

• Respond to internet leads, customer emails, and chat inquiries

• Schedule appointments and follow up on no-shows

• Make outbound calls to past customers and promote special campaigns

• Perform customer satisfaction and follow-up calls

• Maintain accurate CRM records and update customer database

• Support sales and marketing initiatives as needed

Qualifications:

• Bilingual (English/Spanish) required

• Automotive BDC or call center experience preferred

• Strong verbal and written communication skills

• Confident, coachable, and motivated to succeed

• Excellent organizational and multi-tasking abilities

• Tech-savvy with strong PC and internet skills

• Able to thrive independently in a fast-paced environment

Compensation:

• Hourly pay + Uncapped Monthly Bonuses

• Paid training

• Full benefits package including health, dental, vision, and 401(k)

If you're ready to take your career to the next level and be part of a winning team, apply today!
We are proud to be an Equal Opportunity Employer.