Job Description
Job Description
About Us:
Our Urgent Care is a friendly, family-owned medical clinic dedicated to providing high-quality, compassionate care to patients of all ages. We believe that the first smile at the front desk sets the tone for every visit and we’re looking for someone who loves making people feel welcome and cared for.
Position Summary:
We are seeking an upbeat, personable, and reliable Part-Time Front Desk Receptionist to join our team. The ideal candidate is professional, positive, and thrives in a fast-paced, patient-centered environment.
Key Responsibilities:
- Greet every patient and visitor with warmth and professionalism
- Check patients in and out accurately and efficiently
- Verify insurance, collect payments, and handle co-pays
- Answer phones, schedule appointments, and manage inquiries
- Communicate clearly with patients and staff
- Assist with scanning, filing, and light administrative tasks
- Help maintain a clean, organized, and welcoming lobby
- Work collaboratively with medical assistants and providers to ensure smooth patient flow
Qualifications:
- Front desk or customer service experience in a medical setting preferred
- Bilingual: Fluent in English and Spanish (required)
- Excellent communication and interpersonal skills
- Friendly, positive, and energetic attitude
- Reliable, punctual, and detail-oriented
- Comfortable using computers and EMR systems (training provided)
Ideal Candidate:
You’re the type of person who always greets others with a smile and genuinely enjoys helping people. You stay calm under pressure, keep things organized, and bring a positive energy that makes patients feel at ease the moment they walk in.