Manager of Medical Administration

Job Description

Pritikin Longevity Center & Spa is one of the world's leading health and lifestyle-change resorts. For over 50 years, our program has given people the tools they need to feel better and live better. We are located in Doral, FL, surrounded by 650 acres of tropical paradise at the famed Trump National Resort and Spa.

We are currently searching for a Manager of Medical Administration, as follows:

Responsible for all aspects of administration and support services for the medical department. Responsible for guest satisfaction as it pertains to medical services. Optimize the guest experience. Ensure appropriate staffing levels and achieve per guest cost targets and department budget.

Essential Job Functions:

• Act as Medical department guest experience leader. Provide "white-glove" service to guests, and ensure that all Medical staff does, as well.
• Supervise and direct all non-physician support services that include attendance, work output, record keeping and superior guest service.
• Ensure compliance with medical department and company policies and procedures that includes HIPAA and related laws. Act as HIPAA Compliance Officer for the Company.
• Keep AHCA license and all requirements up to date.
• Responsible for maintaining EMR (AdvancedMD) software and related processes.
• Revise guest schedules as requested.
• Prepare, manage, and adhere to medical department budget.
• Improve medical processes to maximize the guest experience.
• Support the Medical Director, Director of Clinical Services, and COO as required.
• Interact with guests and staff in a professional, ethical, and service-focused manner.
• Ensure final guest medical reports are sent on a timely basis.
• Develop and maintain Department processes.

Requirements:

Pritikin requires all new hires to provide proof of immunity (i.e. vaccination or past infection) prior to starting work.

• Experience: 3-5 years of leading/administering a health-related department, clinic or business with a proven track record of improving processes and delivering superior patient/guest services in an efficient manner.
• Required Skills: Strong leadership, analytical, and communication skills. Prior experience using an EMR system. Proficiency in non-physician related medical services (guest interaction, scheduling, and medical record processing). Excellent planning and organizational skills. Ability to prioritize multiple tasks and complete them on a timely basis.
• Preferred Skills: Must have knowledge of a variety of computer software applications. Word, Excel, Outlook and electronic medical records systems as well as other medical related products and dictation software.

Pritikin offers competitive salary and benefits, including:

• Medical, Dental, Vision, and Long Term and Short Term Disability
• 401(k)
• Paid Time Off
• 6 Company Holidays
• Free meals during shift
• Free use of our exercise facility
• And more!

Visit our website at www.pritikin.com to learn more about our scientifically proven program to help people achieve a healthier lifestyle.