Amenities Attendant

Job Description

Job Description

SUMMARY

The Amenities Attendant is responsible for stocking and maintaining all amenities stations throughout the property, including golf, tennis, fitness, spa, pool, and other designated areas. This self-directed role requires a strong work ethic, attention to detail, and the ability to work independently without direct supervision. As a member-facing role, the Attendant must be fluent in English to effectively communicate with members, respond to inquiries, and uphold exceptional service standards. Additionally, the Attendant must understand and adhere to golf course driving etiquette to ensure safe navigation of the course and surrounding areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Station Stocking and Maintenance:
• Monitor and replenish inventory levels of packaged goods, snacks, and beverages at all designated stations.
• Follow established stocking schedules and guidelines without the need for close supervision.
• Maintain a clean, organized, and visually appealing presentation at each station in accordance with club standards.
• Time Management and Accountability:
• Demonstrate excellent time management skills by adhering to the stocking schedule and completing assigned tasks efficiently.
• Document stocking times and maintain accurate records to track service frequency for each station.
• Communicate any deviations from the stocking schedule to the Food and Beverage Managers promptly.
• Member Interaction and Communication:
• Engage with members in a polite, professional, and friendly manner.
• Respond to member inquiries regarding station items and availability in fluent English.
• Provide accurate information about stocked items and maintain a positive and welcoming demeanor at all times.
• Inventory Management:
• Track and document inventory levels for each station, noting low-stock items and reporting them to the Food and Beverage Managers.
• Maintain proper rotation of products to ensure freshness and minimize waste.
• Assist in receiving and storing deliveries, ensuring items are properly labeled and stored.
• Vehicle Operation and Driving Etiquette:
• Safely operate the club’s fleet of vehicles, including golf carts, vans, cars, and potentially box trucks, to transport products to various stations.
• Adhere to golf course driving etiquette, including proper navigation of golf cart paths, speed limits, and safe interaction with golfers on the course.
• Follow all driving safety guidelines and adhere to traffic regulations while operating vehicles on club property.
• Report any vehicle maintenance issues or accidents immediately to management.
• Cleanliness and Organization:
• Maintain cleanliness of all amenities stations, including counters, dispensers, and surrounding areas.
• Remove trash, recyclables, and other waste in accordance with club protocols.
• Ensure all equipment, such as beverage dispensers and coolers, is clean and in good working condition.
• Safety and Compliance:
• Follow all club safety protocols, including proper lifting techniques and use of wet floor signs when necessary.
• Adhere to food handling and storage guidelines to ensure the safety and quality of all products.
• Maintain awareness of any safety hazards and report them to management immediately.

QUALIFICATIONS

• Previous experience in food and beverage operations, hospitality, or stocking/maintenance roles preferred.
• Fluent in English with excellent communication skills to effectively interact with members.
• Self-motivated with a strong work ethic and the ability to work independently without constant supervision.
• Strong attention to detail and the ability to maintain accurate records.
• Valid driver’s license with a clean driving record and ability to safely operate golf carts, vans, cars, and box trucks.
• Understanding of golf course driving etiquette, including proper use of cart paths, interaction with golfers, and speed limits.
• Ability to follow stocking guidelines and adhere to established stocking schedules.
• Strong time management skills to track and document station service times accurately.
• Ability to lift, carry, and transport items up to 50 pounds safely and effectively.
• Ability to stand, walk, and work in both indoor and outdoor environments, including exposure to varying weather conditions.
• Availability to work flexible hours, including weekends and holidays.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

REASONING ABILITY:

Analyze problems, identify alternative solutions, project consequences of proposed actions, recommend best options and implement approved solutions in support of goals. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally

lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level for this environment is usually moderate.

SAFETY:

Safety must be embraced by all employees. We always need to work safely and assist others to work safely by following departmental and company safety

Company DescriptionPosition Summary:
Frenchman’s Creek Beach & Country Club is seeking an experienced and detail-oriented Executive Steward to lead our stewarding team and ensure the highest standards of cleanliness, safety, and organization throughout all kitchen and food service areas. The Executive Steward will play a key leadership role in maintaining kitchen hygiene, managing stewarding staff, overseeing banquet setups, and ensuring proper handling and maintenance of all service equipment.

Key Responsibilities:
Supervise and train a team of stewards to uphold cleanliness and sanitation standards.

Ensure all kitchen areas, including equipment, dishwashing stations, hoods, floors, and trash areas, are cleaned daily.

Maintain proper inventory and organization of China, glassware, silverware, and kitchen equipment.

Support banquet operations, including setup and breakdown of functions, and ensure availability of small wares.

Prepare weekly schedules, daily payroll edits, and manage departmental budgets.

Enforce health, hygiene, and safety protocols in compliance with local, state, and federal regulations.

Collaborate with the Executive Chef, Banquet Chef, and F&B Director to coordinate stewarding support for culinary operations.

Conduct hiring, onboarding, and ongoing training of stewarding staff and leadership team.

Manage preventative maintenance and sanitation procedures for all culinary equipment.

Lead pest control measures and enforce standards to reduce waste and theft.

Attend operational meetings including BEO, safety, and F&B meetings as required.

Maintain accurate inventories and approve contract labor invoices.

Qualifications:
Experience: Minimum of 3 years in a stewarding leadership role at a luxury private club, high-end resort, or Four- or Five-Diamond property.

Knowledge: In-depth understanding of sanitation procedures, cleaning chemicals, PPE, kitchen equipment, and stewarding operations.

Skills:

Strong leadership, communication, and team management abilities

Excellent time management and organizational skills

Proficient in Microsoft Office (Excel, Word, Outlook)

Comfortable with mathematical reasoning and basic calculations

Physical Requirements:

Ability to lift heavy items, stand for long periods, and work in a fast-paced kitchen environment

Flexibility: Willingness to work evenings, weekends, and holidays as needed

Why Join Us?
Frenchman’s Creek Beach & Country Club is a prestigious private community offering luxurious amenities and world-class service. As part of our team, you’ll work in a collaborative and professional environment committed to excellence and innovation in hospitality.

Apply Today to become part of our distinguished team and help us maintain the gold standard in food service operations.

Company Description

Position Summary:\r\nFrenchman’s Creek Beach & Country Club is seeking an experienced and detail-oriented Executive Steward to lead our stewarding team and ensure the highest standards of cleanliness, safety, and organization throughout all kitchen and food service areas. The Executive Steward will play a key leadership role in maintaining kitchen hygiene, managing stewarding staff, overseeing banquet setups, and ensuring proper handling and maintenance of all service equipment.\r\n\r\nKey Responsibilities:\r\nSupervise and train a team of stewards to uphold cleanliness and sanitation standards.\r\n\r\nEnsure all kitchen areas, including equipment, dishwashing stations, hoods, floors, and trash areas, are cleaned daily.\r\n\r\nMaintain proper inventory and organization of China, glassware, silverware, and kitchen equipment.\r\n\r\nSupport banquet operations, including setup and breakdown of functions, and ensure availability of small wares.\r\n\r\nPrepare weekly schedules, daily payroll edits, and manage departmental budgets.\r\n\r\nEnforce health, hygiene, and safety protocols in compliance with local, state, and federal regulations.\r\n\r\nCollaborate with the Executive Chef, Banquet Chef, and F&B Director to coordinate stewarding support for culinary operations.\r\n\r\nConduct hiring, onboarding, and ongoing training of stewarding staff and leadership team.\r\n\r\nManage preventative maintenance and sanitation procedures for all culinary equipment.\r\n\r\nLead pest control measures and enforce standards to reduce waste and theft.\r\n\r\nAttend operational meetings including BEO, safety, and F&B meetings as required.\r\n\r\nMaintain accurate inventories and approve contract labor invoices.\r\n\r\nQualifications:\r\nExperience: Minimum of 3 years in a stewarding leadership role at a luxury private club, high-end resort, or Four- or Five-Diamond property.\r\n\r\nKnowledge: In-depth understanding of sanitation procedures, cleaning chemicals, PPE, kitchen equipment, and stewarding operations.\r\n\r\nSkills:\r\n\r\nStrong leadership, communication, and team management abilities\r\n\r\nExcellent time management and organizational skills\r\n\r\nProficient in Microsoft Office (Excel, Word, Outlook)\r\n\r\nComfortable with mathematical reasoning and basic calculations\r\n\r\nPhysical Requirements:\r\n\r\nAbility to lift heavy items, stand for long periods, and work in a fast-paced kitchen environment\r\n\r\nFlexibility: Willingness to work evenings, weekends, and holidays as needed\r\n\r\nWhy Join Us?\r\nFrenchman’s Creek Beach & Country Club is a prestigious private community offering luxurious amenities and world-class service. As part of our team, you’ll work in a collaborative and professional environment committed to excellence and innovation in hospitality.\r\n\r\nApply Today to become part of our distinguished team and help us maintain the gold standard in food service operations.