Front Desk Receptionist

Job Description

Job DescriptionJob Title: Front Desk Receptionist

Location: Hair Professionals, West Palm Beach, FL

About Us:
At Hair Professionals, we specialize in personalized hair restoration solutions for both men and women in West Palm Beach. With over 20 years of experience, our team is dedicated to helping clients overcome hair loss through state-of-the-art techniques and customized treatments. Our services include trichological treatments, laser hair growth therapy, and various hair replacement systems. We pride ourselves on creating a comfortable and professional environment that resembles a medical office, ensuring that each client feels valued and cared for. Our commitment to ongoing education and advanced technology enables us to provide the highest level of service in the industry.

Position Overview:
We are seeking a dedicated Front Desk Receptionist to join our team. This role is crucial in creating a welcoming environment for our clients while managing administrative tasks in a professional setting. The ideal candidate will possess strong customer service skills, attention to detail, and experience in a medical office or similar environment.

Key Responsibilities:

• Greet and assist clients upon arrival, ensuring a positive first impression.
• Manage appointment scheduling and confirmations using our office management software.
• Handle phone inquiries with professionalism and courtesy.
• Maintain patient confidentiality and adhere to standard regulations.
• Coordinate with hair restoration professionals to facilitate seamless client experiences.
• Process client payments and manage billing inquiries.
• Assist in maintaining a clean and organized front office area.
• Perform administrative tasks, including filing and data entry.

Qualifications:

• Previous experience in a receptionist role, preferably in a medical office or salon environment.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in computer systems and office software.
• Ability to handle sensitive information with discretion.
• Compassionate attitude towards clients, with a focus on providing exceptional service.

What We Offer:

• A supportive and professional work environment.
• Opportunities for ongoing training and development.
• Competitive salary and benefits package.