Job Description
Job Description
The Hampton Inn Naples Central is a recently refreshed property located just minutes from the beaches, shopping, restaurants, and attractions that make Naples such a desirable destination. Our hotel combines relaxed comfort with genuine hospitality, and we take pride in keeping a clean, welcoming environment for every guest who walks through our doors.
We are currently looking for a Laundry Attendant who takes pride in their work and enjoys creating a positive experience for travelers. This role is essential to maintaining the cleanliness, comfort, and reliability guests expect from the Hampton brand. Assure efficient collection, sorting, cleaning and distribution of laundry in order to provide high quality laundry/valet services to our guests.
Responsibilities
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Collect, record, sort and process laundry. Collection of laundry requires bending, stooping and lifting bags of up to 30 pounds from guest rooms on a continual basis. Receives soiled linens by bag, cart or chute from the floors. Sorts all articles by kind, color and degree of soil. Inspects all laundry and linens and records all damaged or stained items.
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Operates washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
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Assist Houseman and Inspectors as needed.
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Folds clean linens and stores as appropriate. Operates linen feeder, sheet folder, towel folder and table linen ironer machines.
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Regular attendance in conformance with the standards, which may be established by HNT from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
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Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
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Upon employment, all employees are required to fully comply with Company rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
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In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function td be solely determined by the supervisor based upon the particular requirements of the hotel.
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Pick up radio from Front Desk upon arrival.
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Respond in a timely manner to guest requests.
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Report all suspicious persons or activities, hazardous conditions, etc. to Security department.
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Turn in all items found to the property lost and found department.
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Greet guests in hallways or in passing, ask if they are enjoying their stay.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
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The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
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Ability to read and write basic English in order to complete laundry/valet tickets and understand information such as safety labels and instructions.
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Ability to communicate effectively and pleasantly in English with guests as to the status of laundry orders.
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Ability to push or pull laundry carts carrying heavy loads weighing up to 100 lbs., ability to lift up to 30 lbs. as the position requires continuous transportation of laundry to and from guest rooms.
QUALIFICATION STANDARDS
Education: Any combination of education and experience that provides the required knowledge, skill, and ability. High School diploma or equivalent preferred.
Experience: No previous experience required. Prefer previous experience in laundry/valet operation.
Licenses or certificates: None.
Grooming: All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Other: Ability to speak additional languages helpful.
Benefits
- Flexible schedule
- Growth opportunities
Working Conditions / Special Requirements
Standing and walking for extended periods while maintaining a friendly, professional image. Ability to work a flexible schedule, including holidays and weekends, as required in a 24/7 operation.
Equal Opportunity Employer