Job Description
Job Description
Hart to Hart Dental is a family-owned practice specializing in general, pediatric, and cosmetic dentistry. We're seeking an experienced, friendly, and competent Dental Office Manager proficient in Dentrix to lead our front desk operations.
Key Responsibilities:
- Answering phone calls from current and prospective patients
- Managing patient check-in and check-out procedures
- Occasionally reviewing treatment plans with patients
- Collecting and updating patient information (insurance, personal details, medical history)
- Gathering daily insurance documents (EOBs), scanning, and forwarding to our third-party Insurance Team
- Providing stellar customer service to retain existing patients
- Attracting new patients through kind, efficient scheduling (phone or in-person)
- Ensuring smooth day-to-day operations and resolving patient concerns or miscommunications
Benefits of the Role:
- Insurance verification and detailed breakdowns are handled by a third-party system — freeing you to focus on patient care and office management
- EOBs and insurance denials are managed externally
Requirements:
- Previous dental front office experience (management preferred)
- Proficiency in Dentrix software
- Friendly, professional demeanor with excellent communication skills
- Strong organizational abilities to keep operations running smoothly
If you're passionate about creating positive patient experiences in a supportive, family-friendly dental environment, we'd love to hear from you!
To Apply:
Please email your resume via this job posting.
PLEASE DO NOT CALL THE OFFICE OR EMAIL US DIRECLTY.
Join our team and help us continue delivering exceptional care to families in the Fort Lauderdale/Oakland Park area!